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Building a Culture of Connection: Citizens' Story


During a time of so much change, leaders are being forced to reprioritize what really matters to keep their businesses thriving. Successful businesses know that it is more important now than ever to put their people first and drive connectedness.

Citizens, the 13th largest retail bank in the United States, knows that modernizing employee recognition and using people-first mindset leads to a culture of connection, especially during uncertain times.

Watch this webinar to learn:

  • How Citizens implemented a modern, strategic employee recognition program that supports their culture
  • The importance of harnessing effective change management to drive excitement and enthusiasm for peer-to-peer recognition
  • Key insights from Citizens’ recognition data that reveal pockets of connection and engagement across the organization