Executive Summary: Unlock Skills Insights with Recognition Data

June 2, 2025

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Current methods for uncovering and validating skills often leave significant blind spots: Mercer studiesOpens in a new tab indicate that fewer than 1 in 4 HR teams trust self-reported skills for career paths, and less than half of employees feel their manager understands their skills.

To close the skills gap, we must first address the data gap.

Enter employee recognition data. When a recognition program is implemented effectively, saying “thank you” can provide behaviorally rich data that reveals employees' skills and their applications.

Unlike static skills on a resume, recognition reflects skills in motion, making it timelier and more useful. However, most recognition programs are not designed to deliver these insights.

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