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Workhuman Blog

Insight and tips on HR, inclusion, recognition, employee experience and more.

5 Ways to Improve Patient Satisfaction through Recognition

May 7, 2013 Darcy Jacobsen

Reasons that the pursuit of excellence in patient satisfaction has become one of the top goals for hospitals, and employee recognition can help.

I am a Special Snowflake

We are all unique, so…

How to Create a Positive Service Climate for Customer Satisfaction

Creating a positive service climate…

Negative and Positive: Finding The Right Balance

Good management will employ negative…

Guest Blog: Ritz-Carlton Service on a Ritz Cracker Budget

How to provide Ritz-Carlton customer…

How Written Words Drive Behavior

A look at the history…

Why Managers Fail to Recognize Employee Contributions

We welcome Leigh Branham, founder…

Firing Employees to Improve Culture

Zappos hires for cultural fit.…

The Science of Gratitude and Well-Being

Regularly expressing gratitude is demonstrably…

Protecting Employees From Organizational Trauma

How to avoid organizational trauma…

Kevin Kruse on Engagement 2.0

We caught up with Kevin…

The Price of Beer in China: Is that Award Worth What You Think it is Worth?

How do you make awards…

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