The Total Economic Impact™ Of Workhuman

Forrester’s TEI study models $55.5M in business benefits with Workhuman. Discover how strategic recognition drives ROI.


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HR leaders and their business partners are under pressure to deliver measurable results. Yet most recognition programs lack the visibility, ease of use, and data needed to make a real impact, let alone justify deeper investment.

If your recognition program isn’t improving retention, engagement, or performance, it’s falling short.

The good news? There’s a better way. And we have the numbers to show it.

Key Findings

To understand the potential financial impact of Workhuman®, Forrester Consulting interviewed HR leaders at five global organizations to model the potential value of Workhuman for a composite enterprise of 50,000 employees.

The modeled results show that strategic, scalable recognition generated:

  • $55.5M in business benefits over three years
    • $48.8M in savings from improved retention
    • $6.8M saved through stronger new hire retention
  • 80% program adoption by Year 3

Beyond cost savings, the study demonstrates how Workhuman’s approach to social recognition also drives performance, strengthens fairness, and makes appreciation a visible part of everyday work.

The real breakthrough? Companies partnering with Workhuman aren’t just investing in recognition; they’re leveraging it as a strategic performance and culture enabler, driven by data science and human connection.

What’s Inside the Study?

  • A financial model based on real customer input
  • What recognition strategies delivered the biggest impact
  • How recognition supports equity and global consistency
  • How analytics help HR leaders refine and scale recognition

Employee recognition isn’t just a nice-to-have; it’s a business-critical strategy. If you are looking to turn recognition into a measurable driver of retention and performance, this is the place to start.

Download the full Forrester TEI study and learn how a partnership with Workhuman has delivered real business impact for our customers.

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