Workforce churn is one of retail’s greatest personnel challenges. According to the Center for American Progress (CAP), it costs more than $3,000 to find, hire, and train a replacement for a part-time hourly retail worker. That means keeping the good people you’ve already trained is more important than ever. How do retail organizations solve this pain point? This paper walks through the value of social recognition in bringing more humanity to retail environments.
Recommended for you
