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“When we’re talking about engagement, we’re not just talking about satisfaction,” says Dr. Meisha-ann Martin, director of people analytics at Workhuman. “We’re talking about people personally connecting to their work and being enthusiastic and energetic around it. Engagement is the outcome of the different aspects of the overall employee experience.”
As Dr. Martin explains it, job satisfaction doesn’t predict performance as consistently as researchers would like – but engagement does.
How people feel affects what they do. It impacts their every choice as they move through their lives, at work and at home. What levers can HR and organizational leaders pull to help people find that enthusiasm and energy, leading them to more deeply engage with their work, colleagues, and organization?