Experience

The Business Value of Trust

The research on the business value of trust is undeniable, but there’s one simple daily task that illustrates what the lack of trust costs an organization.

How Toxic Workplaces Hurt Workers and Your Bottom Line

Bullying. Abrasive feedback. Discrimination and harassment. These toxic behaviors are all too well known in American workplaces. What’s less understood is the cost in terms of dollars and cents.

The Case for Belonging: How Social Support Drives Employee Inclusion

Social support is considered by many D&I practitioners as table stakes for belonging, and because of this, social support is usually flat-out classified as a job resource.

Harmony & Conflict: Why Healthy Workplaces Need Both

Healthy work environments are all about balance. But it can be easy to forget that, in and out of the workplace, human emotions come into play.

Use Journey Maps to Jumpstart Your Employee Experience Efforts

One of the easiest ways to get better is a process called journey mapping. This article explains what it is and offers tips for using it to drive EX improvement.

Social Impact in the Human Workplace

HR and business leaders have an opportunity to be proactive on issues such as pay equity, performance, and diversity and inclusion – to put a stake in the ground for positive change.

4 Ways HR Can Leverage Positive Psychology at Work

When an organizational culture is based on positivity, then innovation, productivity, and creativity abound. Learn 4 Ways HR can leverage positive psychology at work.

Culture Change Through Empowerment: Q&A with UnitedHealth Group

Give company culture back to your employees. Learn from the success of UHG's cultural ambassador program, which started with three employees in 2009 and is now 18,500-employees strong.

7 Tips to Prevent Loneliness – the New Workplace Crisis

We are more connected than ever yet failing to make human connections. The workplace consequences of loneliness can be rough.

6 Big Mergers That Were Killed by Culture (And How to Stop it from Killing Yours)

Many mergers have failed due to work culture. Here’s how to avoid this fate for your own company.

The Employee Experience of Healthcare Workers

This IBM and Workhuman report shows how human workplace practices like trust, co-worker relationships, recognition, and work-life balance impact the experience of healthcare workers.

The Employee Experience Index

A research study from IBM’s Smarter Workforce Institute and Workhuman explores what it means to “work human.”