How to Create and Implement Performance Management Plans (with Examples)

December 15, 2022
meeting on performance management plans

Are you struggling to manage team performance? Has your performance management plan not been updated since the stone age (aka the 90’s)? Or, maybe you don’t even have a plan because you have a thousand other things to worry about. If any of these are true, don’t worry, you’re not alone!

Not only do 90 percent of HR managers think their performance review process isn’t truly accurate according to CEB research, but a TruQu study also shows that 94 percent of HR staff believe that yearly performance management cycles need to be updated. 

If you agree with either of these sentiments, then this guide is for you. We’ll review what a continuous performance management plan looks like in 2023 and break down how to create an effective plan of your own AND how to implement it at your company.

So, without further ado, let’s get into it.

What is a performance management plan?

A performance management plan is a systemic process that a company adopts to incorporate employees -as individuals and team members- in improving the overall effectiveness of the company in achieving company goals.

How to create performance management plans

Creating performance management plans is a 4-step process.

It involves setting goals and determining expectations accompanied by strategies for regular performance reviews. After that comes an assessment of the employee’s performance and then taking appropriate action accordingly.

Here’s a breakdown of each step:

1. Establish expectations and goals

When putting together an effective performance management plan, you should first come up with precise goals for your employees to achieve. You need to lay out specific expectations that you want your employees to meet.

Think about this step as providing your employees with a destination to reach. It doesn’t make sense to have employees working towards the unknown. A good way to do this is by using KPIs or OKRs to track employee performance.

When setting goals and performance expectations for employees, you need to make them stretch goals – challenging and ambitious objectives that’ll really push the employee’s skills but are still doable. This is one way senior management can motivate employees and further career development.

While you don’t want the goals to be too readily attainable so you can make use of maximum employee potential, you also don’t want them to be too far out of reach that workers get discouraged.

Additionally, the goals should benefit the company as well as the worker. For example, if the goal is to boost employee productivity by 15 percent, it should be tied to a consequential 15 percent salary raise.

Once you have strategic goals in place, you need to communicate them clearly to your employees. Whether they’re individual or team goals, when all sides understand what’s expected, they’re more likely to meet them. 

2. Plan regular follow-ups

One of the key differences between traditional performance management systems and continuous performance management plans is the frequency of conducting reviews.

Gone are the days of the annual review. Setting clear goals and expectations isn’t enough to get them done. You need to track the progress made toward achieving them, and you need to do it regularly.

This will give you insight into the level of progress for that particular employee and what, if any, adjustments need to be made. Check-ins can also serve as an opportunity to remind employees of the objectives and how they can go about achieving them

These follow-ups can be on a quarterly, monthly, or bi-weekly basis depending on the size of the company and the goals. There’s no need to hold check-in meetings every week unless you want to dilute their impact.

Additionally, there’s no need to drag out the reviews – just keep them simple and straight to the point. If possible, send a few discussion topics to the employee(s) beforehand so they can come prepared and save time.

3. Evaluate Performance

The next step in developing a good performance management plan is to assess the information you gathered after each check-in.

After all, the whole point of holding review meetings and tracking progress is to evaluate the performance of your employees against the set objectives. As a result, you should be able to form a good idea of the worker’s standing and whether or not you need to take further action.

For example, you might find that the employee did an excellent job and so deserves a boost in pay or benefits.  

On the other hand, you might find that the worker didn’t deliver a satisfactory output and so needs additional training, helpful resources, or transferred to a different department.

To make assessing performance easier, you can use techniques such as calculating the cost of the employee in a dollar figure, having the workers rate themselves, and giving their performance a rating yourself.

Not only will these strategies help you do a performance appraisal, but they can also provide guidelines for a performance improvement plan.

4. Take action

The final step in your performance management plan is to take action according to your findings in the previous step.

Deciding on the appropriate action isn’t an easy task for any manager, but it’s the only way to achieve growth at the individual, team, and organizational levels. So after evaluating the performance of your employees, keep the following in mind:

If the employee failed to meet the set expectation, don’t resort to drastic actions right off the bat. First, you must determine the cause of the shortcoming.

You should start the correction path by offering the employee more training, or you can transfer them to another department that’s more suitable for their skills. Also, take a look at the set goals with an analytical eye and consider the possibility that they’re too much of a stretch.

  • If multiple employees are having a hard time achieving the goals you’ve laid out, the fault may be on your part due to improper or unrealistic expectations. In this case, take a step back to modify the goals.

If the employee did better than expected and managed to surpass the set objectives, make sure to show them the recognition they deserve.

Do this both verbally and using materialistic appreciation in the form of a generous bonus or a significant salary increase. You can also throw in some benefits such as a promotion or a paid vacation.

  • Remember, employee recognition can lead to a 2-times lower turnover. Our Social Recognition® tool can help you with that.
performance evaluation

If the employee only managed to just meet expectations, this is still success that requires recognition and reward. It doesn’t have to be as significant as the previous case, for example, a modest salary increase without a promotion.

Make sure to talk with the employee about ways they can improve their performance to get to the next level of their career.

How to implement performance management plans

A continuous performance management plan is only effective if you manage to properly implement it into your company’s HR system.

The following steps will help you incorporate the best practices to implement a plan that overcomes the flaws of typical performance management processes.

1. Develop an outline 

need to succeed

Your first order of business as an HR manager is to create an outline of the employee performance management program. This will give the plan a solid foundation to build a strong cycle.

The outline should include the organization’s vision, goals, and objectives. It should also explain why the set changes are important and how managers and teams are expected to achieve them.

Additionally, consider adding details related to things like company-wide standards for employee evaluation, frequency of performance reviews, and methods of delivering feedback (for example, the Conversations® tool).

2. Schedule managerial meetings and training sessions

achieve these goals

Once your outline is ready, you should start familiarizing the managerial staff with the plan. Call meetings with managers of departments and team leaders to explain the goals and methods of achieving set goals.

Training sessions may be necessary to help managers better execute the plan and guide the employees below them. If so, be sure to organize the sessions early on.

The sooner the managerial staff is on board, the sooner you’ll be able to start the process and collect feedback. 

3. Inform employees and start observing

Next, you need to inform your employees about the new changes. When employees are allowed to understand why there’s a new performance management system and how it can benefit them, they’re more likely to contribute to its success.

One of the biggest challenges when implementing performance management plans is that they’re often disconnected. Briefing employees and aligning their metrics to objectives is an efficient way to resolve the issue and optimize the system.

Once your new performance management cycle begins, it’s time for managers to start observing the performance of employees given the changed guidelines.

The assessment of employees based on new criteria makes for a fair system. Managers will use observation methods depending on your outline, but some options include taking notes, self-assessment forms, and gathering feedback from coworkers.

4. Hold the first formal review

After some time spent in observation, there should be a formal review where managers discuss the outcome with the employees in their departments.

Prepare yourself for some resistance at first, after all, a new system is expected to have hiccups during the first review. That said, such a meeting typically involves job-specific performance reviews, free discussion, management feedback, and identifying development areas.

Before the meeting ends, be sure to set a date for the next one. Also, managers should schedule informal follow-up meetings with their employees.

5. Organize training and conduct informal follow-up meetings

After the first formal review, managers should organize training for employees who require improvement in the areas discussed. These sessions should be conducted during working hours.

Additionally, managers should hold informal meetings to catch up with their employees regarding their performance, concerns they may have, or support they may need. This helps keep both managers and employees on track.

6. Obtain feedback and make changes

motivated and focused employee

Feedback is crucial when implementing new strategies, so you need to ask managers and employees to submit anonymous feedback on your new performance management plan. This will give you better insight into how things are going from their point of view. 

Carefully review the feedback to know if changes can be made to optimize your performance management process. If an employee or manager submitted suggestions, consider adding them to your list of tweaks.

FAQs

What elements make employee performance management effective?

Effective performance management should include planning and setting expectations, monitoring performance regularly, skill development, periodic performance rating, and rewarding good performance.

What are the top performance management problems?

Common performance management issues include poor prioritizing skills, lost time,

slow response times, difficulty in focusing on tasks, and missing deadlines.

Wrapping Up

Traditional performance reviews are no longer effective enough to achieve modern-day company growth goals. Instead, businesses are switching to continuous performance management plans to overcome the shortcomings of typical performance management systems.

Intuitive software can help you implement continuous performance management in your company. Check out our solutions® for more information.