
Niamh Graham
Senior Vice President, Global Human Experience
SVP, Customer Excellence
Alyssa Johnson is the SVP, Customer Excellence at Workhuman where she leads a global team dedicated to managing the full customer lifecycle for Fortune 50 through mid-market companies ensuring clients maximize their recognition and employee engagement programs. Alyssa has spent the last 20+ years in a variety of client management roles at technology start-ups, scale-ups and public corporations. She has a passion for working with organizations to drive business outcomes through programs that impact workplace culture.
Most recently, Alyssa was the SVP, Client Management at Blueboard, a boutique recognition company. During her 5-years at Care.com, Alyssa led Global Client Management for Care@Work, the B2B division, where her teams successfully launched and managed care benefit programs for Fortune 100 through SMBs clients. Before joining Care, Alyssa held several key roles at Yankee Group Research, including as the VP, Account Management & Client Service.
Alyssa holds a bachelor’s degree in business administration from Boston University and a Master’s in Integrated Marketing Communications from Emerson College. A native of MA, Alyssa currently lives in Weston, MA with her husband and their two daughters. When she is not attending her children’s sports games and activities, Alyssa and her family love to spend time on Cape Cod.
Exceptional customer service is at the heart of our mission to make work more human across the globe. By harnessing the power of social recognition, we foster engagement, build loyalty, and empower teams, driving success for both individuals and organizations.