Job Description:***The shift pattern is Sunday to Thursday from 14:30-23:00******Fluency in English, Spanish and Portuguese is required***<h3></h3>We are seeking an innovative Customer Service Executive, fluent in Spanish, Portuguese and English to join our world class team in supporting our customers with day to day issues such as password requests, complex issues such as supply chain malfunctions along with other general activities. As you will be the voice of Workhuman, a positive customer experience will be your main key performance indicator. You will be expected to solve issues rather than just close cases and give every customer a Workhuman experience, either by phone or email. This is not your typical call center, we do not use an IVR and we do everything possible to ensure every customer has a positive experience. You will have the opportunity to work in a very diverse environment with over 25 different nationalities and an environment that recognises and rewards high quality work and customer satisfaction. The Value Your Will Bring<ul><li>You will be the voice of Workhuman, the first point of contact for our customers with the responsibility of ensuring a positive customer experience.</li><li>You will own, document, and resolve issues such as why customers contact us, how we have resolved their issues and what we can do better the next time.</li><li>Process Improvement – We are always looking for ways to do things better, you can make improvements here at Workhuman.</li></ul>The Skills You Will Bring<ul><li>Full fluency in English, Spanish and Portuguese</li><li>You have a strong focus on customer experience and the urgency in which it should be delivered.</li><li>You have respect for all team members and our customers, naturally and effectively building relationships and resolve disputes across geographies and cultures with ease.</li><li>You are an ambitious, hard-working, determined, positive, helpful person with interest in growing your career.</li><li>You have customer relationship-building skills.</li><li>You have the ability to use technology systems accurately and effectively to update customer records and comply to automated workflows.</li></ul>Benefits<ul><li>25 days annual leave, increasing with years of service</li><li>Company plan VHI Health Care &amp; Dental cover for employee and dependencies</li><li>A Pension commencing after probation period</li><li>Participation in Workhuman’s employee recognition programs</li><li>Discounted gift certificates</li><li>Discounted TaxSaver Travel cards/free car parking (subject to availability)</li><li>Income Protection</li><li>Life Assurance</li><li>Access to our Tuition Reimbursement Scheme</li><li>Access to Workhuman University</li><li>Additional ‘perks’ - Free grab and go breakfast and lunch options, fruit, tea/coffee, fantastic catered events and wellness activities throughout the year throughout the year etc</li></ul>#LI-Hybrid<h2></h2>The Company:At Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, innovative with a growth mindsetWe love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.<h2></h2><h2>Did you know we have an award-winning culture across EMEA and North America:</h2><ul><li>We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large-sized workplace category. We were also recognised as the Best Workplace for Women and the Best Workplace in Technology in 2020, 2021, and 2022.</li><li>In 2021 we were named as #2 Best Workplace in Europe in the medium-sized workplace category.</li><li> We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as the Best Place to Work in Boston, U.S. Best Large Places to Work, and U.S. Best Places to Work.</li><li>There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.</li><li>Our core values are Respect, Determination, Innovation, and Imagination.</li></ul>Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based solely on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Customer Service Executive - Fluency in both Spanish & Portuguese - Sunday to Thursday from 14:30-23:00

<h2>Job Description:</h2><div> Data Analyst, Customer Data Solutions   </div><div>The Opportunity </div><div>Join the Business Analytics team at Workhuman, where we sit at the core of the organization, driving strategy and decision-making through data. As a Data Analyst, you will help shape the next generation of analytics at Workhuman—moving beyond manual data requests and traditional reporting toward intelligent, self-service, and conversational experiences for our internal stakeholders and customers.   </div><div>You will start by becoming an expert in how we deliver customer data today, using that knowledge to automate manual workflows and turn recurring needs into scalable capabilities. From there, you will help build data models, data products, and AI-assisted experiences that fundamentally change how people discover, explore, and act on data.   </div><div>The ideal candidate is intellectually curious, data-driven, technical, and business oriented. They will dive deep into our customer data, build production-grade analytical solutions, and actively experiment with emerging technologies. We are looking for someone excited not just to make analytics faster, but to rethink how analytics is experienced.  **This is a hybrid position, with three days per week onsite in our Framingham office.  </div><div>What we can offer you: </div><div><ul><li>The opportunity to help shape the future of how Workhuman delivers analytics to internal stakeholders and customers </li></ul></div><div><ul><li>Hands-on experience building AI-assisted, conversational, and self-service analytics experiences </li></ul></div><div><ul><li>Ownership over transforming highly manual workflows into scalable analytical capabilities </li></ul></div><div><ul><li>The freedom to experiment with modern data and AI technologies and help define how we use them  </li></ul></div><div>The skills you will bring: </div><div><ul><li>Proficiency in querying, analyzing, and visualizing large datasets using SQL and data visualization tools </li></ul></div><div><ul><li>Experience building production-grade data models; experience with dbt is a plus </li></ul></div><div><ul><li>Strong analytical problem-solving skills and business intuition </li></ul></div><div><ul><li>Demonstrated curiosity and hands-on use of generative AI, professionally or independently, to analyze data, write code, automate workflows, or build new capabilities </li></ul></div><div><ul><li>Exposure to AI coding tools, AI-assisted analytics, conversational analytics, or similar emerging technologies is a plus </li></ul></div><div><ul><li>Strong communication and project management skills and a highly collaborative approach to problem-solving   </li></ul></div><div>Achievements: </div><div><ul><li>Built dashboards, data products, or self-service capabilities that changed how people access and use data </li></ul></div><div><ul><li>Automated or materially reinvented recurring analytical workflows </li></ul></div><div><ul><li>Built or experimented with an AI-enabled tool, workflow, or project, professionally or independently </li></ul></div><div><ul><li>Translated ambiguous stakeholder or customer needs into scalable analytical solutions  The base salary range for this position is $92,000 to $130,000. Offered base compensation within this range will be determined based on the candidate’s qualifications, experience, geographic location, and other factors relevant to the scope and responsibilities of this role. <div><div>This role is also eligible for bonus or other variable compensation based on job performance and our standard benefits package, which supports employee well-being and work-life balance. Thank you for considering joining our team. We strive to create an inclusive and accessible application process for all candidates. If you encounter any difficulties or have specific accessibility requirements while applying for this position, please don&#39;t hesitate to reach out to us at  <a href="mailto:usrecruitment&#64;workhuman.com" target="_blank">g</a><a href="mailto:lobalrecruitment&#64;workhuman.com" target="_blank">lobalrecruitment&#64;workhuman.com</a> for assistance. We are committed to ensuring equal access to opportunities for all individuals.  </div></div></li></ul></div><h2></h2><h2>The Company:</h2>At  Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, and innovative with a growth mindset. We love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.  Did you know we have an award-winning culture across EMEA and North America:<ul><li>We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large sized workplace category. We were also recognised as a Best Workplace for Women and a Best Workplace in Technology in 2020, 2021 and 2022.</li><li>In 2021 we were named as #2 Best Workplace in Europe in the medium sized workplace category.</li><li> We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as a Best Place to Work in Boston, U.S. Best Large Places to Work and U.S. Best Places to Work.</li><li>There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.</li><li>Our core values are Respect, Determination, Innovation and Imagination.</li></ul>Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Data Analyst

<h2>Job Description:</h2><div>Workhuman is building the Mid-Market (MM) segment as a distinct growth engine, with dedicated focus, strategy, and execution across Sales, Marketing, Product, Customer Success, and Operations.The Mid-Market Business Development Representative (BDR) is responsible for generating qualified pipeline and accelerating revenue growth within the Mid-Market segment. This role serves as the front line of Workhuman&#39;s go-to-market strategy, identifying target accounts, engaging prospective buyers, qualifying opportunities, and creating sales conversations that convert into pipeline and revenue.The BDR will partner closely with Mid-Market Account Executives, Marketing, and Sales Leadership to execute account-based prospecting strategies, convert inbound demand, and uncover new opportunities within target markets. This individual will also act as a critical source of market intelligence, helping Workhuman continuously refine its Mid-Market strategy, messaging, and target account approach.Success in this role will be measured by qualified meetings generated, pipeline created, account penetration, and contribution to overall Mid-Market revenue growth.Key Responsibilities1. Generate Qualified Pipeline Through Outbound ProspectingBuild and execute proactive prospecting campaigns across phone, email, LinkedIn, referrals, events, and other channels to generate qualified meetings and opportunities within target Mid-Market accounts.2. Own Inbound Lead Qualification and ConversionServe as the first point of contact for inbound interest, ensuring rapid follow-up, effective qualification, and seamless handoff of qualified opportunities to Account Executives.3. Execute Account-Based Prospecting StrategiesPartner with Account Executives to develop account plans, identify buying committees, prioritize target accounts, and create coordinated outreach strategies designed to increase engagement and opportunity creation.4. Conduct Market and Account ResearchResearch target organizations, decision-makers, business initiatives, industry trends, and trigger events to personalize outreach and improve conversion rates.5. Maintain Operational ExcellenceMaintain accurate records of prospecting activity, account engagement, meeting outcomes, and opportunity progression within Salesforce and sales engagement platforms to support reporting, forecasting, and pipeline management.6. Provide Market Intelligence and Strategic InsightsCapture and share prospect feedback, competitive intelligence, market trends, messaging effectiveness, and emerging opportunities to help inform Mid-Market sales and marketing strategies.<div></div>What Success Looks LikePipeline Creation<ul><li>Consistently creates qualified pipeline that contributes meaningfully to Mid-Market revenue targets.</li><li>Generates a significant portion of Mid-Market opportunities through self-sourced outbound activity.</li><li>Supports healthy pipeline coverage and opportunity creation across the segment.</li></ul>Meeting Generation<ul><li>Consistently delivers high-quality meetings with Mid-Market decision-makers and influencers.</li><li>Maintains a balanced pipeline of near-term and future opportunities through disciplined prospecting activity.</li><li>Demonstrates strong conversion from outreach activity to qualified sales conversations.</li></ul>Account Penetration<ul><li>Successfully engages multiple stakeholders within target accounts.</li><li>Expands awareness of Workhuman across key Mid-Market organizations.</li><li>Builds relationships that create long-term opportunity potential beyond initial meetings.</li></ul>Inbound Excellence<ul><li>Responds rapidly to inbound leads and inquiries.</li><li>Converts marketing-generated interest into qualified opportunities at a high rate.</li><li>Creates a seamless and professional first experience for prospective customers.</li></ul>Operational Discipline<ul><li>Maintains accurate CRM records and activity tracking.</li><li>Provides reliable visibility into prospecting performance, pipeline creation, and account engagement.</li><li>Demonstrates strong process adherence and forecasting discipline.</li></ul>Strategic Contribution<ul><li>Shares actionable market insights that improve targeting, messaging, and campaign effectiveness.</li><li>Identifies emerging opportunities, verticals, and prospecting approaches that can help scale the Mid-Market business.</li><li>Serves as a trusted partner to Account Executives and the broader Mid-Market leadership team.</li></ul>Performance Expectations &amp; KPIsMeeting Generation<ul><li>Generate 7-10 qualified first meetings per week with Mid-Market decision-makers and buying influencers.</li><li>Maintain a consistent pipeline of future meetings through proactive prospecting and follow-up.</li></ul>Outbound Performance<ul><li>Consistently execute high-quality multi-channel outreach across target accounts.</li><li>Demonstrate strong engagement and conversion rates relative to team benchmarks.</li><li>Build repeatable prospecting motions that scale pipeline generation.</li></ul>Inbound Performance<ul><li>Respond to inbound leads within established service-level agreements (target: less than 15 minutes during business hours).</li><li>Maintain strong lead qualification and conversion performance.</li></ul>Data Quality &amp; Reporting<ul><li>Maintain complete and accurate prospect, account, activity, and opportunity records.</li><li>Ensure all pipeline attribution and reporting requirements are met.</li></ul>Development &amp; Growth<ul><li>Continuously improve prospecting, qualification, and business acumen skills.</li><li>Develop expertise in Workhuman&#39;s Mid-Market customer profile, value proposition, competitive landscape, and growth strategy.</li></ul></div><div>The base salary range for this position is $50,000–$60,000. Offered base compensation within this range will be determined based on the candidate’s qualifications, experience, geographic location, and other factors relevant to the scope and responsibilities of this role.This role is also eligible for bonus or other variable compensation based on job performance and our standard benefits package, which supports employee well-being and work-life balance.Thank you for considering joining our team. We strive to create an inclusive and accessible application process for all candidates. If you encounter any difficulties or have specific accessibility requirements while applying for this position, please don&#39;t hesitate to reach out to us at <a href="mailto:usrecruitment&#64;workhuman.com" target="_blank">g</a><a href="mailto:lobalrecruitment&#64;workhuman.com" target="_blank">lobalrecruitment&#64;workhuman.com</a> for assistance. We are committed to ensuring equal access to opportunities for all individuals. </div><h2></h2><h2>The Company:</h2>At  Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, and innovative with a growth mindset. We love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.  Did you know we have an award-winning culture across EMEA and North America:<ul><li>We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large sized workplace category. We were also recognised as a Best Workplace for Women and a Best Workplace in Technology in 2020, 2021 and 2022.</li><li>In 2021 we were named as #2 Best Workplace in Europe in the medium sized workplace category.</li><li> We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as a Best Place to Work in Boston, U.S. Best Large Places to Work and U.S. Best Places to Work.</li><li>There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.</li><li>Our core values are Respect, Determination, Innovation and Imagination.</li></ul>Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Business Development Representative, Mid-Market

<h2>Job Description:</h2><div>This isn&#39;t just another graduate job.It&#39;s the start of a career.If you&#39;re looking for a role where you can learn one of the most valuable skills in business, work with exceptional people, earn great money and build a pathway into enterprise software sales......Keep reading.If you&#39;re looking for a comfortable 9-5 where every day is predictable...This probably isn&#39;t for you.Why this role?The world&#39;s best Account Executives almost all started as Business Development Representatives.It&#39;s where you learn how businesses buy.How to influence senior decision makers.How to build relationships.How to handle rejection.How to solve business problems.How to create opportunities where none existed before.At Workhuman, you&#39;ll be joining a brand new Mid-Market business at the beginning of its journey.That means you&#39;ll have the chance to help shape how we grow, not simply inherit someone else&#39;s playbook.What you&#39;ll actually doYour job is hard.Create opportunities.You&#39;ll speak with HR leaders, senior executives and decision makers at growing organisations.Some conversations will happen over the phone.Some over LinkedIn.Some by email.Some because you&#39;ve spotted something nobody else has.You&#39;ll work alongside experienced Account Executives to identify target companies, understand their business and open doors that become real commercial opportunities.Every meeting you create has the potential to become a new Workhuman customer.What success looks likeYou&#39;ll know you&#39;re succeeding when:<ul><li>You&#39;re consistently creating 7-10 qualified meetings every week.</li><li>You&#39;re becoming someone prospects actually want to speak to.</li><li>You&#39;re improving every month.</li><li>You&#39;re building confidence talking to senior leaders.</li><li>You&#39;re developing the skills needed to become an Account Executive.</li></ul>What you&#39;ll getWe take developing future sales professionals seriously.You&#39;ll receive coaching from experienced sales leaders who have built successful SaaS careers.You&#39;ll learn:<ul><li>Modern outbound sales</li><li>Prospecting</li><li>Commercial discovery</li><li>Negotiation fundamentals</li><li>Business acumen</li><li>Executive communication</li><li>CRM and sales technology</li><li>How successful SaaS organisations grow revenue</li></ul>For the right people, this role is designed to be the first step towards becoming an Account Executive.Is this role for you?You&#39;ll probably thrive here if you:✔ Love setting yourself goals.✔ Enjoy competition.✔ Bounce back quickly when things don&#39;t go your way.✔ Like talking to people you&#39;ve never met.✔ Are curious about how businesses work.✔ Want a career where your effort directly impacts your success.✔ Are excited by learning.✔ Want to build a career in technology sales.This role probably isn&#39;t for you if...✘ You dislike hearing &#34;no.&#34;✘ You prefer routine over challenge.✘ Targets make you uncomfortable.✘ You wait for work rather than creating it.✘ You&#39;re looking for a role where success comes easily.Sales isn&#39;t easy.That&#39;s exactly why it&#39;s rewarding.Who we&#39;re looking forWe&#39;re much more interested in potential than experience.You might be:<ul><li>A recent graduate.</li><li>Working in retail or hospitality and ready for your first corporate career.</li><li>A recruiter who loves business development.</li><li>Someone with customer-facing experience who wants to move into SaaS.</li></ul>If you can demonstrate curiosity, resilience, drive and the willingness to learn, we&#39;d love to hear from you.</div><div>The base salary range for this position is $50,000–$60,000. Offered base compensation within this range will be determined based on the candidate’s qualifications, experience, geographic location, and other factors relevant to the scope and responsibilities of this role.This role is also eligible for bonus or other variable compensation based on job performance and our standard benefits package, which supports employee well-being and work-life balance.Thank you for considering joining our team. We strive to create an inclusive and accessible application process for all candidates. If you encounter any difficulties or have specific accessibility requirements while applying for this position, please don&#39;t hesitate to reach out to us at <a href="mailto:usrecruitment&#64;workhuman.com" target="_blank">g</a><a href="mailto:lobalrecruitment&#64;workhuman.com" target="_blank">lobalrecruitment&#64;workhuman.com</a> for assistance. We are committed to ensuring equal access to opportunities for all individuals. </div><h2></h2><h2>The Company:</h2>At  Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, and innovative with a growth mindset. We love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.  Did you know we have an award-winning culture across EMEA and North America:<ul><li>We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large sized workplace category. We were also recognised as a Best Workplace for Women and a Best Workplace in Technology in 2020, 2021 and 2022.</li><li>In 2021 we were named as #2 Best Workplace in Europe in the medium sized workplace category.</li><li> We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as a Best Place to Work in Boston, U.S. Best Large Places to Work and U.S. Best Places to Work.</li><li>There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.</li><li>Our core values are Respect, Determination, Innovation and Imagination.</li></ul>Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Launch Your Sales Career at Workhuman

<h2>Job Description:</h2>Enterprise Sales ExecutiveThe Opportunity  <div><div><div><div><div><div><div><div><div>We are currently looking for a high-energy, ambitious, seasoned, and strategic Enterprise Sales Executive with a proven track record of selling complex SaaS solutions into large enterprise organisations. The ideal candidate will understand what it takes to navigate complex enterprise sales cycles, be well-versed in cross-functional collaboration, build trusted relationships with executive stakeholders, and be a strong ambassador for Workhuman.What we can offer you:<ul><li>An opportunity to sell to our top Enterprise accounts and working with high caliber clients. </li><li>An opportunity to manage complete and complex sales-cycles often presenting to C-level executives the value of our full suite of offerings.</li><li>The chance to evangelize the Workhuman vision and value through product demonstrations, in-market events, and account specific initiatives</li><li>The opportunity to execute an account plan to deliver maximum revenue potential</li></ul>The Skills you will bring:  <ul><li>A deep understanding of sales management software </li><li>Experience selling into large organizations with 10,000&#43; employees </li><li>Impeccable presentation skills </li><li>Highly strategic, interpersonal and analytical in nature </li><li>Ability to communicate with customers in a clear, memorable, and inspirational way </li><li>Demonstrated ability to work effectively in a fast-paced, rapidly changing environment </li><li>Experience building out a territory and creating new business opportunities </li><li>Highly collaborative, team player, positive attitude </li></ul>  Achievements:<ul><li>You have at least 5 years of experience exceeding Sales targets.</li><li>You have been involved in deals exceeding six figures.</li><li>You have been consistently recognized for sales efforts (President’s Club, Diamond Club, Winner’s Circle, etc.)</li></ul>Thank you for considering joining our team. We strive to create an inclusive and accessible application process for all candidates. If you encounter any difficulties or have specific accessibility requirements while applying for this position, please don&#39;t hesitate to reach out to us for assistance. We are committed to ensuring equal access to opportunities for all individuals. ​ Be wary of scams, Workhuman will never ask for payments or seek personal information beyond that which is necessary to process your application for employment If in doubt, do not share your personal or financial information and feel free to reach out to Workhuman directly at globalrecruitment&#64;workhuman.com email address</div></div></div></div></div></div></div></div></div>The Company:Workhuman® is the world’s fastest-growing integrated Social Recognition® and continuous performance management platform. Our human applications are shaping the future of work by helping organizations connect culture to shared purpose. With a consistent stream of gratitude fueling unparalleled, provocative workplace data and human insights, Workhuman® Cloud is a critical software engine for global companies seeking to motivate and empower their people to do the best work of their lives. Workhuman® (formerly known as Globoforce) was founded in 1999 and is co-headquartered in Framingham, Mass., and Dublin, Ireland.Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Enterprise Sales Executive

<h2>Job Description:</h2>Business Development RepresentativeThe Opportunity At Workhuman, we&#39;re on a mission to make work more human by helping organisations celebrate, connect, and empower their people. We&#39;re looking for a Business Development Representative to join our Sales team and play a key role in driving new business growth across the UK. This is a remote role based in the United Kingdom. You&#39;ll generate and qualify new business opportunities through a combination of inbound lead management and proactive outbound prospecting, partner closely with our Enterprise Sales team, and help organisations discover how Workhuman&#39;s recognition solutions can transform employee engagement and workplace culture. What we can offer you •    The opportunity to represent an industry-leading Human Capital Management platform trusted by some of the world&#39;s leading organisations.  •    The chance to partner with experienced Enterprise Sales professionals and contribute directly to new customer acquisition and revenue growth.  •    Exposure to enterprise sales methodologies, consultative selling, and strategic prospecting techniques that will help develop your sales career.  •    A collaborative environment where you&#39;ll work closely with Sales, Marketing, and Revenue Operations to maximise pipeline generation and business growth.  •    Opportunities to develop your skills through ongoing coaching, mentoring, and professional development within a global sales organisation.  What you bring •    12 months experience in an Inside Sales, Sales Development, or Business Development role.  •    Experience generating new business opportunities through outbound prospecting, including cold calling, email outreach, and social selling.  •    Experience qualifying inbound marketing leads and building a strong sales pipeline.  •    Strong communication, presentation, and relationship-building skills, with confidence engaging senior decision-makers, including C-suite executives.  •    Experience using Salesforce or a similar CRM platform to manage pipeline activity and customer information.  •    Excellent organisation and time management skills, with the ability to manage multiple priorities in a fast-paced environment.  •    A collaborative approach, positive attitude, and passion for achieving results and delivering an exceptional customer experience.  •    A Bachelor&#39;s degree is required.  •    Experience selling into enterprise organisations, particularly within SaaS, HR technology, or professional services, would be an advantage.  Your achievements •    You&#39;ve consistently met or exceeded individual sales development or pipeline generation targets.  •    You&#39;ve successfully generated qualified meetings through inbound lead qualification and proactive outbound prospecting.  •    You&#39;ve partnered with Enterprise Sales and Marketing teams to build pipeline and support territory growth.  •    You&#39;ve maintained accurate customer and opportunity data within Salesforce while contributing to effective pipeline management.  •    You&#39;ve demonstrated resilience, curiosity, and a proactive approach to identifying new business opportunities and continuously improving your sales skills.  Benefits •    25 days annual leave, increasing with years of service.  •    Company-funded private healthcare and dental cover.  •    Pension commencing after probation.  •    Participation in Workhuman&#39;s employee recognition programmes.  •    Discounted gift certificates.  •    Income Protection.  •    Life Assurance.  •    Access to our Tuition Reimbursement Scheme.  •    Access to Workhuman University.  •    Additional workplace perks including wellness initiatives, company events, and a range of employee benefits designed to support your wellbeing and professional development.    Workhuman® is on a mission to be a force for good in the lives of people at work by harnessing the power of recognition and connection. Our Social Recognition® platform helps organisations celebrate their people, strengthen workplace culture, and drive employee engagement. By combining the power of recognition data with AI, we&#39;ve pioneered Human Intelligence™—industry-first insights and capabilities that elevate culture, performance, and, above all, people. In short, we&#39;re helping some of the world&#39;s leading organisations turn recognition into a force for good. We hope you&#39;ll join us. Equal Opportunity Employer Workhuman is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants. Employment decisions are based solely on business needs, job requirements, and individual qualifications, without regard to race, colour, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital or civil partnership status, past or present military service, or any other status protected by applicable law. We believe that diversity and inclusion are essential to our success, and we are committed to building a workplace where everyone can thrive. Be wary of scams, Workhuman will never ask for payments or seek personal information beyond that which is necessary to process your application for employment If in doubt, do not share your personal or financial information and feel free to reach out to Workhuman directly at globalrecruitment&#64;workhuman.com email address.The Company:Workhuman® is the world’s fastest-growing integrated Social Recognition® and continuous performance management platform. Our human applications are shaping the future of work by helping organizations connect culture to shared purpose. With a consistent stream of gratitude fueling unparalleled, provocative workplace data and human insights, Workhuman® Cloud is a critical software engine for global companies seeking to motivate and empower their people to do the best work of their lives. Workhuman® (formerly known as Globoforce) was founded in 1999 and is co-headquartered in Framingham, Mass., and Dublin, Ireland.Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Business Development Representative - Remote (based in UK)

Job Description:<div><div><div>The Opportunity Ahead  </div><div>Senior Product Managers at Workhuman operate at the intersection of business strategy, customer excellence, and tactical execution to identify, prioritize, and deliver high-value product functionality to our customers. The ideal candidate is a seasoned product professional with deep expertise in delivering B2B SaaS solutions at scale. They possess a comprehensive understanding of market trends, customer needs, and how they tie to business objectives. Senior Product Managers also provide mentorship and coaching to junior team members whilst driving innovation within the organization. In this senior individual contributor role, you will own outcomes for a strategic product domain within the Recognition Experience, helping employees discover meaningful moments of appreciation, creation recognition with less friction, and celebrate in ways that strengthen connection, reinforce company values, and improve program impact.   </div><div>What We Can Offer You </div><div><ul><li>An opportunity to shape a strategic product domain across Recognition and Celebrations, focused on improving the end-to-end employee experience from discovery and creation through celebration and engagement. </li></ul></div><div><ul><li>Own outcome accountability for a high-impact problem space, working across squads and partners rather than being limited to a single delivery team or backlog. </li></ul></div><div><ul><li>Present and maintain a roadmap distilling initiatives down into epic-level increments for aligned delivery team(s), providing lineage and clarity from OKRs down to sprint goals. </li></ul></div><div><ul><li>Build the trust, respect and confidence with the extended technical team in terms of being able to articulate the ‘WHY’ behind the product backlog and showing them the vision. </li></ul></div><div><ul><li>Enable the delivery team during each sprint to be successful. Clarify requirements, make priority calls, review test plans and review development work and participate in scrum rituals. </li></ul></div><div><ul><li>Build modern, intuitive, AI-powered experiences that help people express appreciation more meaningfully and help organizations improve engagement, satisfaction, and recognition quality. </li></ul></div><div><ul><li>Lead discovery, experimentation, and product measurement with real customers and users, translating insight into clear product strategy, priorities, and trade-offs. </li></ul></div><div><ul><li>Partner with Engineering, Design, Product peers, Customer Excellence, Product Marketing, and senior leaders to simplify legacy complexity and deliver experiences that can scale across enterprise customers. </li></ul></div><div><ul><li>Operate as a senior individual contributor with meaningful visibility, influencing roadmap direction and mentoring others through strong product judgment, clear communication, and high-quality written thinking. </li></ul></div><div><ul><li>Consistently use operational, competitive and user research data as well as best practices to directly inform strategy and execution of product vision. </li></ul></div><div><ul><li>Support the Director of Product Management and Product Marketing team in incorporating feedback and input from internal and external customers and partners into product strategy.   </li></ul></div></div><div><div>What You Bring </div><div><ul><li>Significant product management experience, typically 7&#43; years or equivalent, owning user-facing software products at scale in SaaS, employee experience, collaboration, consumer, marketplace, social, or similarly complex product environments. </li></ul></div></div><div><div><ul><li>Strong product craft and discovery instincts, with a track record of turning ambiguous human problems into simple, useful, and measurable product experiences. </li></ul></div><div><ul><li>Systems thinking: you can understand legacy complexity, enterprise configuration, edge cases, and dependencies, then shape a simpler path forward without ignoring real customer constraints. </li></ul></div><div><ul><li>Practical experience using qualitative insight, analytics, experimentation, and product instrumentation to guide prioritization, define success, and improve outcomes over time. </li></ul></div><div><ul><li>A strong point of view on how AI-powered capabilities can improve product experiences, paired with judgment about trust, quality, usability, and measurable value. </li></ul></div><div><ul><li>High credibility with senior stakeholders and cross-functional partners, with the ability to influence without formal authority and align teams around clear trade-offs and decisions. </li></ul></div><div> </div><div>Your Achievements </div><div>Successful candidates will have demonstrated the ability to: </div><div><ul><li>Own a meaningful product area end-to-end, setting direction, defining outcomes, managing trade-offs, and delivering measurable improvements in adoption, engagement, satisfaction, quality, or customer value. </li></ul></div><div><ul><li>Lead discovery and experimentation that challenged assumptions, reduced risk, and clarified which customer or user problems were most worth solving. </li></ul></div><div><ul><li>Deliver intuitive user experiences in a complex product environment, balancing user simplicity with enterprise scale, performance, accessibility, configurability, and operational reality. </li></ul></div><div><ul><li>Influence senior and executive stakeholders across product, engineering, design, and customer-facing teams, building trust and alignment around product strategy and execution. </li></ul>Be wary of scams, Workhuman will never ask for payments or seek personal information beyond that which is necessary to process your application for employment. If in doubt, do not share your personal or financial information and feel free to reach out to Workhuman directly at X email address. </div></div></div><h2></h2>The Company:At Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, innovative with a growth mindsetWe love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.<h2></h2><h2>Did you know we have an award-winning culture across EMEA and North America:</h2><ul><li>We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large-sized workplace category. We were also recognised as the Best Workplace for Women and the Best Workplace in Technology in 2020, 2021, and 2022.</li><li>In 2021 we were named as #2 Best Workplace in Europe in the medium-sized workplace category.</li><li> We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as the Best Place to Work in Boston, U.S. Best Large Places to Work, and U.S. Best Places to Work.</li><li>There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.</li><li>Our core values are Respect, Determination, Innovation, and Imagination.</li></ul>Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based solely on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Senior Product Manager

<h2>Job Description:</h2><div>The Opportunity</div><div><div><div><div>As a Business Development Representative, you play a vital role in maximizing the attainment of the company’s new business and revenue goals.  You will be a hunter, at the forefront of the sales team generating, as well as qualifying, all leads including inbound, marketing driven leads as well as those you generate on your own through smart cold calling.  You will sell solutions designed to help clients build the business case for strategic recognition and to benchmark their current programs.Your ultimate goal as a Business Development Representative is to generate qualified meetings for your field sales partners that will result in new clients and revenue for your territory.<div>** This is a hybrid role which requires at least 3 days a week onsite in our (brand new!) Framingham, MA office** **Applicants must have valid permanent work authorization in the U.S. (e.g., U.S. citizen, permanent resident). We are unable to offer visa sponsorship for this role. </div>BDR MISSION:<ul><li>Meet or exceed monthly and quarterly quota objectives</li><li>Work collaboratively and efficiently with your Field Sales partners</li><li>Build your territory plan</li><li>Participate in quarterly Regional Sales meetings and Sales conference calls</li><li>Populate and maintain customer records database within <a href="http://salesforce.com/" target="_blank">Salesforce.com</a> to support opportunity pipeline management</li><li>Identify top prospects, key contacts and effective messages for each accounts to generate interest via telephone</li><li>Immediately contact, qualify and nurture inbound leads generated by marketing activities and website visits</li><li>Assist funnel building by participating in marketing programs as needed (may involve calling prospects to generate interest in events or dinners and attending shows and events)</li><li>Effectively plan your daily and weekly call schedule to ensure all inbound leads are promptly followed up</li><li>Ensure cold calls are timely completed, continuously expanding knowledge of Workhuman® products, messaging, differentiation, industry, and competition</li><li>Maintain a clean, accurate and current record of all activities and account information in <a href="http://salesforce.com/" target="_blank">Salesforce.com</a></li><li>Meet or exceed quarterly quota for qualified field sales meetings</li></ul>ROLE QUALIFICATIONS:<ul><li>Positive attitude and energy, with a passion for empowering and motivating people</li><li>Bachelor’s degree required</li><li>At least 2 years of experience in an Inside Sales role</li><li>Excellent presentation skills; confident with public speaking</li><li>Assertive and creative, demonstrating intellectual curiosity</li><li>Demonstrated success cold calling and penetrating the C-suite</li><li>Prior experience in lead development focused on enterprise selling, preferably in the HR software or services industry</li><li>Excellent communication skills; effective at engaging prospects, instilling confidence, gaining referrals and valuable information to move a sales cycle forward</li><li>Outgoing, highly interpersonal, influential personality</li><li>Strong written communication skills to enable professional, brand building email follow up as needed</li><li>Highly collaborative team player</li><li>Fast learner with the ability to learn new products and messaging quickly</li><li>Excellent time management skills with the ability to multi-task without getting overwhelmed</li><li>Driven and eager to professionally develop and succeed</li></ul>#LI-HybridThe base salary range for this position is $50,000 to $60,000. Offered base compensation within this range is determined based on the candidate’s qualifications, experience, geographic location, and other factors relevant to the scope and responsibilities of this role.This role is also eligible for bonus or other variable compensation based on job performance and our standard benefits package, which supports employee well-being and work-life balance.Thank you for considering joining our team. We strive to create an inclusive and accessible application process for all candidates. If you encounter any difficulties or have specific accessibility requirements while applying for this position, please don&#39;t hesitate to reach out to us at <a href="mailto:usrecruitment&#64;workhuman.com" target="_blank">g</a><a href="mailto:lobalrecruitment&#64;workhuman.com" target="_blank">lobalrecruitment&#64;workhuman.com</a> for assistance. We are committed to ensuring equal access to opportunities for all individuals. </div></div></div></div><h2></h2><h2>The Company:</h2>At  Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, and innovative with a growth mindset. We love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.  Did you know we have an award-winning culture across EMEA and North America:<ul><li>We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large sized workplace category. We were also recognised as a Best Workplace for Women and a Best Workplace in Technology in 2020, 2021 and 2022.</li><li>In 2021 we were named as #2 Best Workplace in Europe in the medium sized workplace category.</li><li> We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as a Best Place to Work in Boston, U.S. Best Large Places to Work and U.S. Best Places to Work.</li><li>There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.</li><li>Our core values are Respect, Determination, Innovation and Imagination.</li></ul>Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Business Development Representative

<h2>Job Description:</h2><div><div>The Speakers Bureau team runs some of the most visible programming at Workhuman — from mainstage keynotes and customer speakers to executive thought leadership and webinar content. Behind every well-run session, prepared speaker, and on-time deliverable is someone making it all happen. </div><div>When our executives walk into the right room, our customer speakers take the stage prepared and confident, and world-renowned thought leaders headline our events; it opens doors, deepens trust, and moves real business conversations forward. This role exists to make sure the work behind the scenes is as strong as what shows up on stage. </div><div>We&#39;re looking for a Senior Speakers Bureau Specialist to be the execution layer across the full team. You&#39;ll keep the trains running: tracking commitments, coordinating logistics, drafting speaker briefs and prep materials, and making sure nothing slips — whether that&#39;s an executive keynote, a customer speaker appearance, a thought leader presentation or a live event session. You&#39;ll move across the team where you&#39;re needed most, which means you&#39;ll build skills fast and see firsthand how speaker strategy gets made and delivered on a global scale. </div><div>If you&#39;re early in your career and looking for a role where you&#39;ll build fast, own real work, and be in the room for moments that matter — and you&#39;re sharp, organized, and ready to hit the ground running — we&#39;d love to hear from you. </div><div>** This is a hybrid role which requires at least 3 days a week onsite in our (brand new!) Framingham, MA office** **Applicants must have valid permanent work authorization in the U.S. (e.g., U.S. citizen, permanent resident). We are unable to offer visa sponsorship for this role. What You’ll Do  </div><div><ul><li>Coordinate logistics for executive speaking engagements, customer speaker appearances, thought leadership events, media opportunities, and partner events </li></ul></div><div><ul><li>Draft first versions of executive briefs, speaker prep materials, and talking points </li></ul></div><div><ul><li>Work with Executive Assistants and event teams to manage calendars, prep timelines, and deliverables </li></ul></div><div><ul><li>Help manage outside vendors — tracking edits, approvals, and deadlines </li></ul></div><div><ul><li>Support event coordination including scheduling, speaker prep, invoicing and post-event reporting </li></ul></div><div><ul><li>Maintain speaker tracking systems, engagement documentation, and project dashboards </li></ul></div><div><ul><li>Ensure action items, follow-ups, and deliverables are documented and tracked to completion </li></ul></div><div><ul><li>Continuously improve templates, workflows, and systems across the team </li></ul></div><div>What You’ll Bring </div><div><ul><li>1–3 years of experience in executive communications, PR, media relations, marketing, event management, project management, or a related field  </li></ul></div></div><div><div><ul><li>Strong project management skills. You are comfortable using Asana (or similar tools) to track milestones, manage internal and external stakeholders, and ensure deliverables ship on time. </li></ul></div><div><ul><li>Clear, confident writing. You take a strong first pass on briefs and talking points — and you take direction well. </li></ul></div><div><ul><li>Operational excellence. You’re organized, detail-oriented, and comfortable managing multiple workstreams. </li></ul></div><div><ul><li>Proactive ownership. You anticipate needs, follow up without being asked, and flag risks early. </li></ul></div><div><ul><li>Calm under pressure. You don&#39;t rattle easily when things move fast or stakes feel high. </li></ul></div><div><ul><li>Experience in B2B SaaS and/or emerging technologies (AI, HR tech, enterprise software, etc.). </li></ul></div><div><ul><li>Experience supporting executive LinkedIn publishing workflows is a plus. </li></ul></div><div><ul><li>Familiarity with Salesforce or other CRM systems is a plus </li></ul></div><div>What Success Looks Like </div><div>You’ll know you’re successful in this role when: </div><div><ul><li>Engagements feel prepared, focused, and low-drama </li></ul></div><div><ul><li>The team isn’t scrambling the night before a big appearance </li></ul></div><div><ul><li>Senior leaders trust your preparation  </li></ul></div><div><ul><li>Stakeholders are proactively informed and aligned, with a clear source of truth  </li></ul></div><div><ul><li>You start spotting ways to improve the system — and suggest them </li></ul></div><div><ul><li>Speakers internally and external — feel prepared and supported   </li></ul></div><div>What We Can Offer You </div><div><ul><li>Hand-on experience with high-profile events and top-tier global media brands </li></ul></div><div><ul><li>A supportive team of colleagues that value good thinking, clean execution, and direct feedback </li></ul></div></div><div><div><ul><li>Real ownership early — with room to improve how things get done and make a visible impact fast </li></ul></div><div><ul><li>Room to grow — this role is designed to expand as you build confidence and ownership </li></ul></div><div><ul><li>Work that matters — contributing to conversations about leadership, culture, and how we make work more human </li></ul>The base salary range for this position is $80,000–$88,000. Offered base compensation within this range will be determined based on the candidate’s qualifications, experience, geographic location, and other factors relevant to the scope and responsibilities of this role.This role is also eligible for bonus or other variable compensation based on job performance and our standard benefits package, which supports employee well-being and work-life balance.Thank you for considering joining our team. We strive to create an inclusive and accessible application process for all candidates. If you encounter any difficulties or have specific accessibility requirements while applying for this position, please don&#39;t hesitate to reach out to us at <a href="mailto:usrecruitment&#64;workhuman.com" target="_blank">g</a><a href="mailto:lobalrecruitment&#64;workhuman.com" target="_blank">lobalrecruitment&#64;workhuman.com</a> for assistance. We are committed to ensuring equal access to opportunities for all individuals. </div></div><h2></h2><h2>The Company:</h2>At  Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, and innovative with a growth mindset. We love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.  Did you know we have an award-winning culture across EMEA and North America:<ul><li>We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large sized workplace category. We were also recognised as a Best Workplace for Women and a Best Workplace in Technology in 2020, 2021 and 2022.</li><li>In 2021 we were named as #2 Best Workplace in Europe in the medium sized workplace category.</li><li> We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as a Best Place to Work in Boston, U.S. Best Large Places to Work and U.S. Best Places to Work.</li><li>There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.</li><li>Our core values are Respect, Determination, Innovation and Imagination.</li></ul>Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Senior Speakers Bureau Specialist

Job Description:***The shift pattern is Tuesday-Saturday from 14:30-23:00******Fluency in English, Spanish and Portuguese is required***<h3></h3>We are seeking an innovative Customer Service Executive, fluent in Spanish, Portuguese and English to join our world class team in supporting our customers with day to day issues such as password requests, complex issues such as supply chain malfunctions along with other general activities. As you will be the voice of Workhuman, a positive customer experience will be your main key performance indicator. You will be expected to solve issues rather than just close cases and give every customer a Workhuman experience, either by phone or email. This is not your typical call center, we do not use an IVR and we do everything possible to ensure every customer has a positive experience. You will have the opportunity to work in a very diverse environment with over 25 different nationalities and an environment that recognises and rewards high quality work and customer satisfaction. The Value Your Will Bring<ul><li>You will be the voice of Workhuman, the first point of contact for our customers with the responsibility of ensuring a positive customer experience.</li><li>You will own, document, and resolve issues such as why customers contact us, how we have resolved their issues and what we can do better the next time.</li><li>Process Improvement – We are always looking for ways to do things better, you can make improvements here at Workhuman.</li></ul>The Skills You Will Bring<ul><li>Full fluency in English, Spanish and Portuguese</li><li>You have a strong focus on customer experience and the urgency in which it should be delivered.</li><li>You have respect for all team members and our customers, naturally and effectively building relationships and resolve disputes across geographies and cultures with ease.</li><li>You are an ambitious, hard-working, determined, positive, helpful person with interest in growing your career.</li><li>You have customer relationship-building skills.</li><li>You have the ability to use technology systems accurately and effectively to update customer records and comply to automated workflows.</li></ul>Benefits<ul><li>25 days annual leave, increasing with years of service</li><li>Company plan VHI Health Care &amp; Dental cover for employee and dependencies</li><li>A Pension commencing after probation period</li><li>Participation in Workhuman’s employee recognition programs</li><li>Discounted gift certificates</li><li>Discounted TaxSaver Travel cards/free car parking (subject to availability)</li><li>Income Protection</li><li>Life Assurance</li><li>Access to our Tuition Reimbursement Scheme</li><li>Access to Workhuman University</li><li>Additional ‘perks’ - Free grab and go breakfast and lunch options, fruit, tea/coffee, fantastic catered events and wellness activities throughout the year throughout the year etc</li></ul><h2></h2>The Company:At Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, innovative with a growth mindsetWe love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.<h2></h2><h2>Did you know we have an award-winning culture across EMEA and North America:</h2><ul><li>We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large-sized workplace category. We were also recognised as the Best Workplace for Women and the Best Workplace in Technology in 2020, 2021, and 2022.</li><li>In 2021 we were named as #2 Best Workplace in Europe in the medium-sized workplace category.</li><li> We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as the Best Place to Work in Boston, U.S. Best Large Places to Work, and U.S. Best Places to Work.</li><li>There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.</li><li>Our core values are Respect, Determination, Innovation, and Imagination.</li></ul>Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based solely on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

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