Product innovations

Unleash the power of Human Intelligence^™

Meet the new Workhuman^® iQ and AI Assistant

While most AI wastes money mining bad data, our industry-first AI tools mine the authentic, human data of the world’s #1 employee recognition program to surface Human Intelligence: unique insights that elevate culture, skills, engagement, and the role of HR.

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THE HUMAN INTELLIGENCE™ 2025 RELEASE

AI trained on bad data  can’t drive good culture

Only Human Intelligence™ is mined from the rich data of Social Recognition, making work:

Smarter, with groundbreaking insights that power skills-based organizations, talent development, and performance.
More efficient, with AI coaching tools to maximize recognition’s potential.
More human, driving cultural transformation through human connection.

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Workhuman iQ & AI Assistant

You know your people are your most valuable asset, but tracking your return from this investment and keeping your humans happy at work can feel impossible. You have too much data, or not enough – not to mention you can’t find the right AI platform when most promise to help but end up wasting your time and money instead. Until now.

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A digital interface displaying the Workhuman iQ AI Assistant. The screen features a personalized greeting for the user, Jess, along with prompts to transform recognition programs and discover actionable insights. Below this, there are highlighted options for questions about mentoring, employee retention influenced by recognition, and identifying strong performers. There is a reminder about conversation processing by human reviewers, and a section at the bottom inviting the user to ask a question. The left side shows navigation options labeled DE&I, Retention, Skills, Team View, Patterns, and Team Grid.

Introducing: the new Workhuman iQ and AI Assistant. These AI tools trained on the rich data of Social Recognition^® work together to create Human Intelligence to amplify your people analytics. Now, you can get deeper insight into your workforce and build an engaged culture. 

Unlock peak employee performance

A radar chart displaying various skills mentioned in award messages, with a tooltip above indicating that adaptability is the most frequently highlighted skill, while problem-solving is the least mentioned. The chart is set against a soft gradient background, enhancing its visual appeal.

Use Workhuman iQ skills and talent insights to go beyond the limits of an annual performance review to enable strategic workforce planning, internal mobility, and more.

A survival analysis graph illustrating new hire retention, showing that after 365 days, employees who receive one or more awards are two times less likely to leave compared to those who are not recognized. The graph features a labeled y-axis for probability of new hires remaining and an x-axis for the number of days since hire. Key details include a legend indicating the lines for recognized (orange) versus not recognized (blue) employees, along with a data source note at the bottom regarding the sample size and analysis exclusions.

A user asking for mentorship options for an employee named Alice, highlighting Joyce Silva as a potential mentor due to her strong presentation skills. The message praises Joyce for her storytelling ability, joyful spirit, creativity, and dedication. Other candidates mentioned are Jen Perry and Don Lane. The interface includes an interactive button labeled "Ask."

A user interface displaying a chat conversation. At the top, a question reads: "Who are strong performers consistently delivering and exceeding expectations?" Below, a response outlines the characteristics of high potential employees (referred to as "HiPos"). The text explains that these individuals are noted for their ability, engagement, and goal of taking on greater responsibilities within their organization. The description mentions their strong performance, consistent delivery of excellent work, and ability to connect across the organization. The overall design features a turquoise background with a subtle circular pattern.

A visual representation displaying various types of unconscious bias detected within a team. The main focus is a large circle labeled "Never disappoints," which is identified as the most common bias. Surrounding this are smaller circles labeled "Gender," "Me, myself and I," and "No work-life balance." At the top, there is a text box stating "Types of unconscious bias detected," along with a note indicating "Bias detected" in blue. The background features a gradient of soft colors.

A graphic displaying an awards recognition tool for an employee named Brady Cole. The image features a chart showing awards received by direct reports over time, highlighting contributions from colleagues Paula Beckett, Jim Bombard, Danielle Kenny, and Patrick Bronson. A section encourages users to support Brady's development, emphasizing the importance of recognition and feedback. The interface includes buttons labeled "Recognize Brady" and "Give Brady Feedback," promoting engagement and support for employee growth.

Supercharge Your Business With Human Intelligence™ – The Next Generation of AI

Human Intelligence isn’t just about mining data. It’s about turning data into a human-centered strategy that propels your organization forward. Read Supercharge Your Business with Human Intelligence - The Next Generation of AI now to find out more.

Read the e-book

A woman smiling and looking towards the camera, dressed in a light blue outfit. The background features text that reads "workhuman Human Intelligence" and "Supercharge your business with the next generation of AI." There is a graphic labeled "TOP SKILLS" that includes skills such as "EMPATHY," "CREATIVITY," and "COMMUNICATION." A circular icon is shown with the text "Generating data insights."

MS365

Outlook and Teams are where work happens – and work is where recognition happens. Appreciate a job well done in the moment. Equip and inspire your employees to send recognition when it occurs, resulting in timely recognition embedded in the flow of work that’s grounded in collaboration, performance, and meaningful company values.

Teams

Your Teams environment is now more powerful than ever, with even more Workhuman platform features now supported in the app, including Inclusion Advisor, approvals, and media upload.

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A computer screen displays a Workhuman interface showing an award recognition process. On the left side, there is a list of notifications indicating a new award waiting for approval. The right side shows a form for recognizing someone, including the title "Thank You!" and a message expressing gratitude for teamwork. Below, there's confirmation of the award being successfully approved, with a notification stating, "You have made someone's day! The award is on the way."

Generate more data to fuel your Human Intelligence

When recognition is easy to send, it propels a positive feedback loop: more employees send recognition and you have more program data to make strategic decisions. That’s a win-win.

Integrate recognition into your culture

Your interactive homepage inspires daily motivation by showcasing and celebrating professional contributions as well as Service Milestones^®, Life Events^®, and Community Celebrations^®.

Boost recognition opportunities

Seamlessly send recognition within Teams meetings, chats, and channels. When it’s this easy, everyone does it. Now that’s a great place to work.

Outlook

The Outlook integration inspires continuous recognition momentum by enabling in-app recognition. Your recognition program now extends into Outlook where employees can send recognition using Workhuman’s full nomination flow.

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Ignite ROI

That “project complete” email you just received? Or message of congratulations you just sent? They can all easily convert into timely recognition, fueling higher engagement and productivity.

A digital interface for recognition within the Workhuman platform, displaying the final step of a recognition moment. It shows a prompt for the user to give a title to the recognition, with the title "Go teams!" typed in. An award message reads, "I wanted to take a moment to acknowledge all the hard work you've put in; your creativity, dedication, and attention to detail have been outstanding. The designs are outstanding, and it's clear that each of you has put in your best effort. Thank you for going above and beyond!" A notification bubble expresses gratitude for recognizing a colleague, stating, "Thanks for recognizing a colleague! This is an important part of our culture. Your award will be delivered shortly." The privacy setting is marked as "Shared," with buttons for sending the award or canceling the action.

Jump-start your own innovations

Ready to level up your people program with these innovations? Fill out the form to get started and also receive a free e-book on the power of Human Intelligence.