The Employee Experience of Financial Services Workers

Findings from the Workhuman Analytics & Research Institute and IBM Smarter Workforce Institute

Amid rampant consumer distrust and industry consolidation, how can financial service organizations drive a more positive and human experience for their employees? And what impact could a positive employee experience have on workforce outcomes – like performance and retention?

This report from the Workhuman Analytics & Research Institute and IBM Smarter Workforce Institute explores data gathered from 23,000 workers in more than 20 job functions, across 45 countries and territories. Specifically, it examines how human workplace practices like trust, co-worker relationships, meaningful work, recognition, voice, and work-life balance impact the experience of financial service workers.

Download the report and learn:

• The 5 core facets of the employee experience in the financial services sector
• Proven links between retention and employee experience
• 7 practical recommendations for your workplace based on this new research