Chief Customer Officer
I am inspired by the amazing things our customers achieve by applying not just our technical solutions, but by adopting the best practices our team brings forward to turn recognition into a moment that matters.
As Chief Customer Officer, Zoe leads the global team of professionals dedicated to helping Workhuman customers design, launch and maximize the ROI of their recognition and engagement programs leveraging Workhuman offerings. Zoe is an impassioned customer success leader focused on driving outcomes that matter for executives. With over 30 years professional experience within Business Consulting, Operations and SaaS Customer Success, Zoe has spent most of her career guiding sponsors and stakeholders through large scale business and digital transformations. Helping teams manage the critical aspects of human and organizational change has been a major focus of her engagements with customers.
Prior to Workhuman, Zoe led the Customer Success operation for several of Salesforce’s industry verticals, most recently in Retail and Consumer Goods. Zoe led the global channel operation supporting Avaya’s Reseller partner program, and before that was a senior executive at Accenture where she led large change programs for clients in the Communications and High-Tech space.
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