Customer Snapshot: How PepsiCo Ties Behaviors to Business Impact
Creating a Culture of Recognition that Resonates with Front-Line Workers: An interview with Ken Wagner Senior Director, Global HR Platforms PepsiCo
Before PepsiCo partnered with Workhuman®, the food and beverage leader’s employee feedback scores for recognition and reward were lagging. The team realized their former recognition vendor wasn’t driving results, and they needed to make a change. Now, PepsiCo uses both Social Recognition® and Community Celebrations®, which have significantly improved both employee engagement and connection across the organization.
Hear from Ken Wagner, senior director of global HR platforms, about what drew him to Workhuman, why we’ve become a true partner, and how ongoing product innovation has driven integrations between the Smiles recognition program and PepsiCo’s HRIS, employee portal, and communication platforms, including Microsoft Teams and Yammer.
This interview was recorded at Workhuman® Live 2023 in San Diego. Watch it in full:
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