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Supporting our Customers, Community, and Employees Through COVID-19

During these unprecedented times, our focus remains on keeping our humans safe, and bringing humanity into all we do. Initiatives designed to support our employees, customers, and our greater community have helped us stay connected through our shared mission of making the world more human. While things may look a little different around us - our culture of positivity and gratitude is as bright as ever.

 

For our Humans 

We recognize that the pandemic has resulted in increased stress and strains on our people. We have rolled out several programs and initiatives to help all members of our global workforce.  

As we move forward, we will be continuing our ongoing dialogue with all of our people to ensure we are doing everything we can to support them. 

Wellness 

  • Three-part Resiliency Training to address mental health challenges and stress management  

  • Weekly Yoga and Barre classes 

  • Weekly Prenatal Pilates classes for expecting mothers 

  • Wellness Wednesdays through the summer to promote healthy recipes and wellness tips 

  • Extended Holiday weekends in May (Memorial Day, U.S.) and June (Bank Holiday, Dublin) to encourage employees to unplug and relax 

  • Flexible work schedules available upon request. 

  • WorkhumanFIT community with monthly challenges to keep humans active and connected virtually 

  • WorkhumanRunners Community hosted virtual walk/run/bike 'race', and raising over $2,000 in donations to benefit the Metrowest Emergency Fund (Massachusetts) and the ALONE charity fund (Dublin) 

  • ParentHuman community where parents can share best practices on working from home while balancing the needs of raising a family. Activities have included virtual play dates and story time readings. 
     

Fun and Events 

  • Virtual trivia games and challenges 

  • Virtual PRIDE parade and celebration  

  • Photo caption contests 

  • Team Happy Hours 

  • Access to first virtual ‘Summer Connect’ event presented by Boston Tech Jam  

Leadership and Communication 

  • Regular company updates with our CEO and company leaders 

  • 'Lets Talk Scones' virtual peer meetings for people leaders to catch up and build cross-functional relationships

  • People leader meetings to provide managers with resources for keeping teams connected and engaged 

  • Weekly office hours with our HR Business Partners where employees can ask questions and gain access to HR resources and information 

 

 

For our Community 

During the COVID-19 pandemic, we shifted our CSR efforts so we can help our own humans and support them to help their wider communities. Some of these activities have included: 

  • Donation of iPads to several hospitals in Dublin and Massachusetts, helping to keep patients connected to families who are unable to be by their side in times of need.  

  • Donation of laptops to help students with remote learning in the U.S. and Dublin 

  • Donation to St. Ultan’s School in Dublin to help provide weekly meal packs to students in need 

  • Donation of PPE to Cherry Orchard Hospital 

 

For our Customers 

Human moments, including those anchored in an office environment and those focused on the family, don’t stop during times of crisis. On March 30th 2020, we proudly announced our decision to offer two of our flagship programs for free through March of 2021. The decision was made as a way to help companies mitigate feelings of isolation amid the COVID-19 Pandemic, while many were adjusting to remote working. 
 

 

For our Healthcare Heroes 

We’ve seen so much gratitude being shared all over the world for the healthcare community. The Thank You Healthcare site is designed to bring it all together in one place to say thank you to hospitals around the world (and all the amazing healthcare workers - seen and unseen – for all they do and sacrifice every day). We wanted to give something back to the world by commemorating all these moments and ensuring that the light shined on these heroes never dims.