Workhuman Book Club: performance management insights from Jason Lauritsen and M. Tamra Chandler

August 1, 2019 Jess Huckins

2-minute read

All through July, the Workhuman^® Book Club focused on performance management. We read two books by Workhuman® Live 2019 speakers, one authored by Jason Lauritsen and the other by M. Tamra Chandler. These experts, though they have their own perspectives, are very much aligned on how companies can drive high performance and unlock new levels of discretionary effort.

Last Friday, they joined us for a Twitter chat to talk about ratings, the contingent workforce, the future of performance, and working more human in every aspect of performance management.

Here’s what they had to say:

1. Why does performance management need to evolve?

Tamra/Jason tweet chat

2. How does the overall cultural shift to a partially contingent workforce affect performance management and growth for the typical organization?

Jason/Tamra tweet chat

3. What are some best practices for encouraging senior leadership to look at work as a relationship, not a contract?

Jason/Tamra tweet chat

4. What do you see as the next phase for feedback? For example, is more team-based feedback coming?

Jason/Tamra tweet chat

Tamra tweet

5. How do you see performance management evolving in the future?

Jason/Tamra tweet chat

Tamra tweet

6. Has technology (such as AI) helped or hindered the transition away from traditional performance management?

Jason/Tamra tweet chat

Jason tweet

7. Some organizations argue ratings and reviews are the only way to explain/justify compensation adjustments. Thoughts?

Tamra/Jason tweet chat

Jason/Tamra tweet chat

8. How does looking at work as a relationship versus a contract impact the power dynamics between managers and employees?

Jason/Tamra tweet chat

9. What’s your best piece of advice to organizations in the early stages of evolving their performance processes?

Jason/Tamra tweet chat

10. You’re both Workhuman Live veterans. What was your favorite part of the conference(s) you attended?

Tamra/Jason tweet chat

Jason tweet

Jason and Tamra also took questions from the audience and went a little deeper into some of the above topics. You can scroll through the whole Twitter chat here.

Join us later this month, on Monday, Aug. 26, at 4 p.m ET, for our next Workhuman Book Club Twitter chat. Christine Porath (@PorathC) will be there to discuss the topics in her book, “Mastering Civility.”

3 ways to begin improving performance management

Workhuman Book Club: "Unlocking High Performance," by Jason Lauritsen

Is work a relationship or a contract?

About the Author

Jess Huckins is a content producer at Workhuman. She launched the Workhuman Book Club and writes white papers, checklists, video scripts, and other content, focusing primarily on the data fueled by gratitude and recognition. Jess lives in Salem, Mass., where she enjoys adventuring outdoors with her two border collies.
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