Gartner’s New Report on Recognition Technology

June 26, 2015 Darcy Jacobsen

Have you had a chance to look at the new report/technology overview Gartner has published on Employee Recognition and Rewards Software?

Does your company still use a spreadsheet program to track employee recognition and rewards? Are you looking for a new, flexible platform that offers greater impact?

Recognition, says Gartner, has become a hugely impactful way to influence culture in medium- and large-sized organizations. The research, says Gartner, “is designed for HR and IT leaders in midsize and large organizations without a formal recognition platform or that have an aging platform to understand the current technology landscape, the business impact of such systems, and how best to proceed.”

Most of us know that recognition for a job well done is a proven method for increasing morale and engagement. Today, many companies amplify recognition moments by using new software that takes advantage of social networking concepts and peer-to-peer engagement. In fact, Gartner predicts that by 2018, social recognition software will reach  mainstream adoption–not just in forward leaning, best-places to work–but across the spectrum of mid- to large-sized companies.

Recognition, the report asserts, can have an impact on business objectives such as employee engagement, performance, retention, consolidation and standardization, talent acquisition, health and safety, sales effectiveness, and achievement of short-term goals.

“Recognition platforms,” says Gartner, “amplify praise for individuals beyond a one-to-one basis to a broader team, group or even companywide, providing sustainable motivation beyond financial rewards.”

The report also includes advice on operating requirements, benefits and risks, price performance and vendor selection.

If you are in the market for recognition, or if you are on an aging platform and need to make the leap to something more modern to keep your competitive edge in hiring and retaining employees, this is a valuable primer.

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