3 Smart Executives on Performance Management

December 28, 2021 Sarah Payne

We’ve covered the changing performance management landscape from several different angles on this blog—from the death of the annual review to the growing use of crowdsourcing and adoption of new, cutting edge practices that encourage continuous feedback.

But what do executives have to say about the latest trends? After all, much of the organizational change (or lack thereof) is driven by leadership and vision at the executive level.

Here are 3 executive quotes about what really motivates employees and how traditional performance management is missing the mark:

“People want to know on an ongoing basis, am I doing right? Am I moving in the right direction? Do you think I’m progressing? Nobody’s going to wait for an annual cycle to get that feedback.”– Pierre Nanterme, Accenture CEO

“Performance management as practiced by most organizations has become a rule-based, bureaucratic process, existing as an end in itself rather than actually shaping performance. Employees hate it. Managers hate it. Even HR departments hate it.” – Laszo Bock, Former SVP of People Operations, Google

"The world isn’t really on an annual cycle any more for anything…It’s the way millennials are used to working and getting feedback, which is more frequent, faster, mobile-enabled, so there were multiple drivers that said it’s time to make this big change.” – Susan Peters, Senior Vice President, Human Resources, at GE

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