Product Documentation for Enterprise Clients

This guide defines the product features available in Workhuman’s Strategic Recognition Platform for enterprise clients. The document includes:

Standard product features
Client decision points

Release 2023-02

Effective: February 2023

Standard Product Features

Branding, Website & Emails

Custom Program Branding

Workhuman creates a recognition brand that reinforces the client’s corporate brand and core values, including:
Program Name / Logo
Award Names
Images (home/landing page, redemption page, background, awards; images may be provided by client or designed by the Workhuman Design team)
Font face/type (Arial, Verdana or Georgia)
User interface colors (navigation bar, links, buttons, boxes, background)
Client provides to Workhuman:
Corporate logo
A Recognition Quote for program home/landing page
Branding guidelines
Images (optional)

Site Text

Standard site and email text is provided in Workhuman-supported languages1
Up to 3 channels available for client-specific text. Examples of possible client specific text includes: Program Guidelines, Recognition Tips, and an executive Quote
Client has the option to provide Custom text (including translations) for program site channels.

Program Emails

Recognition Programs include a wide range of standard emails to communicate important program information to employees at key points throughout recognition workflows. These email communications include branded email templates with standard, best-practice email copy, available in all Workhuman-supported languages1. A selection of these emails is configured during implementation based on client-specific program set up and functionality.

Award Nomination Emails

Award Nomination Confirmation
Nomination Confirmation No Approval
Nominees Manager Receipt
Multi Nomination CC Email
Multi Nominees Manager Receipt
Notify Nominator Manager of Nomination Alteration
Notify Nominator of Nomination Alteration
Notify Nominees Manager of Nomination Alteration
Nomination Reminder

Award Activity Emails

Employee Recognition Digest
Manager Recognition Summary (monthly analysis of team’s recognition)
Award Congratulations Notification
Highlighting Notification Email

Award Approval Emails

Pending Approval Notification (Authorization Email)
Staged Approval Confirmation
Multiple Award Nominators Approval Receipt
Multiple Award Approvers Approval Receipt
Manager Disapproval Notification
Multi Disapproval Receipt
Multi Nominators Disapproval Receipt
Confirm Nomination Alteration to Approver
Pending Approval Reminder

Award Redemption Emails

Award Redemption Confirmation
Shipping Notification Email

System/Account Emails

Activate Mobile Account Confirmation
Deactivate Mobile Account Confirmation
Reactivate Mobile Account Confirmation
Reset Password Confirmation
Username Reminder
Reset Password Token

Nomination Delegation

Notification to Delegator of Delegate Addition
Notification to Delegator of Delegate Removal
Notification to Delegate of Delegate Addition
Notification to Delegate of Delegate Removal

Approval Delegation

Pending Approval Notification to Delegate
Notification to Delegator of Delegate Addition
Notification to Delegator of Delegate Removal
Notification to Delegate of Approval Delegate Addition
Notification to Delegate of Approval Delegate Removal

Timelines (if applicable)

Manager Notification
Colleague Invitation
Manager Reminder
Colleague Reminder
Timelines Award Email

Legacy Years of Service (if applicable)

Service Award Advance Reminder to Manager
Service Award Notification to Manager
Service Award Advance Reminder to HR Manager
Service Award Notification to HR Manager
Service Award Redemption Confirmation

Recognition Program Awards

Award Reasons

Award Reasons are client specific indicators why each award is being granted and is selected by the nominator during the nomination process.
Award reasons typically align with a client’s corporate values.
A number of reporting capabilities are available for analyzing program activity by Award Reason.
The Client will specify the desired Award Reasons during program implementation, including providing translations for program languages.

Award Levels (Non-Cash)

Awards are defined as points-based.
Points are defined as $0.05 USD each (20 points = $1 USD). Alternative options are $0.01 and $0.10 per point
Points can be denominated in the following alternative currencies: Euro, British Pound, Canadian Dollar, and Australian Dollar.
Each award defined within a program includes a specific monetary value along with a unique, client specified, name.
The program default settings include 5 points-based awards designated at best practice levels: 750, 2,500, 5,000, 10,000, 20,000 points.
Points are adjusted for standard of living in each country.

Award Eligibility – Nominate and Receive

For each award level, client specifies nomination and receipt eligibility as:
Peer-to-Peer (all receive, all give). This is the default setting for all awards.
Manager-to-Employee (all receive, managers give).
Custom award nomination eligibility groups (e.g., HR Manager role, other custom roles, employee attributes).
Custom award receipt eligibility groups (e.g., Custom roles, employee attributes)

Award Notifications

Award notifications are delivered to recipients digitally (i.e., by email and via program website).
Recipients, Managers and Nominators can generate, save, and/or print PDF versions of awards.

Award Delay

Client may specify a period of delay (e.g., 24 hours) between award creation and digital delivery to award recipients.
Setting is configurable by award type.

Automated Manager Notifications

Manager notifications can be emailed at multiple award stages to the award nominator’s manager or HR Manager (in a program with recipient-based approval hierarchy) or award recipient’s manager or HR Manager (in a program with a nominator-based approval hierarchy).
Client to specify during implementation which, if any, notifications to use:
At Nomination
At Final Approval
At Disapproval

Nomination Reminder Emails

Sent to employees who have not completed an award nomination within 90 days of account activation
Reminders are sent again 90 days thereafter and again every 30 days thereafter until a nomination is placed.

Award Advisor

A utility available for nominators that provides guidance about which award level to select for the recipient(s).
The nominator is prompted with a set of questions to answer, and algorithms score the answers to provide a recommended award.
Client can opt to have the Award advisor optional or required.
Client specific questions and answer text (including translations) are provided during program implementation.

Nomination Delegation

This optional feature provides authorized employees with the capability to designate colleagues who can place nominations on their behalf.

Volume Award Uploads

A utility available for issuing a bulk set of awards, via a standard award upload template file, in an efficient manner.

Teams

Create teams of employees – group for awards, tag awards to teams, view team recognition.

Performance Management

Highlighting:

The Highlighting functionality will allow approvers (managers, typically) to call out content in nominator’s messages to recipients to reinforce desired behaviors and results.
Added highlighting is then viewable by award recipients and approver via:
The program site from the award details lightbox
An email sent to both with Highlighting information
Managers will also see highlighting in the Recognition Summary Report.

Award Approvals

Award Approval Levels:

Each award level will have a client-specified number of approval levels (e.g., 0, 1, 2)
The default approval levels for the standard awards are: no approval required for 750; 1 approver for 2,500 and 5,000-point award levels; and 2 approvers for 10,000 and 20,000 point award levels.

Approval Hierarchy:

Client selects either nominator or recipient-based approval hierarchy structure:

Approval hierarchy applies program-wide (i.e., to all award levels)
Automatic Approval Escalation logic exists to ensure that award nominees/recipients do not approve their own awards; automatically triggered when the final award approver is the award recipient (in either a single recipient or team award) to add the award recipient’s manager as the final approver.
Implied Approver functionality allows for automatic handling of approvals when an approver is in multiple steps in the approval hierarchy – either as the nominator or a lower level approver.
Nominator-based approvals – all approvals follow the award nominator’s reporting hierarchy, (i.e., the award nominator’s manager approves) or custom approval routing based on nominator’s data
First level approver is the nominator’s immediate manager, second level approver is the first approver’s manager.
Alternative Option: Recipient-based approvals – all approvals follow the award recipient’s reporting hierarchy, (i.e., award recipient’s manager approves) or custom approval routing based on recipient’s data
First level approver is recipient’s immediate manager, second level approver is first approver’s manager.

My Approvals

All managers with award approval responsibilities have My Approvals view via Dashboard
Managers can approve, disapprove, or modify nominations.

Modify Award Level

Award approvers may modify award level of pending awards.
Approver may only change to award level for which recipient is eligible; approval process will restart
Nominations can only be modified once.

Approval Reminder Emails

A reminder email sent to award approvers after 4 days of not acting on pending nominations. Subsequent reminders sent every 2 days until acted upon.

Approval Delegation

This optional feature provides authorized employees with the capability to designate colleagues who can approve nominations on their behalf.

Approval Admin

Program Administrators can manage program awards to:
See pending award approvals
Email reminders to managers to act on pending approvals
Push a pending approval to the next approver
Approve or disapprove an award on a manager’s behalf

Years of Service

Timelines

Automated manager communications to provide message to recipient
Automated colleague communication to provide stories and congratulations to recipient
Service years to recognize and value of each anniversary award are client configurable
Timelines Award to recipient includes:
Award and Service Anniversary details
Message from company executive
User provided custom content from Manager and Colleagues
Recipient’s recognition award history
Award is printable by manager and recipient

Reward Availability

There are two reward options for US and Canada:
Plateau with curated merchandise selection per anniversary level
Gift card/Merchandise option
Global [Symbol] gift card/Merchandise option

Plateau Reward Options

US and Canada Only
5th year anniversary, and every 5 years thereafter; Clients may select additional anniversary milestones to celebrate
Customizable values per plateau
30-50 merchandise choices provided per anniversary level
Clients may elect to issue service awards for additional anniversary milestones with or without economic value

Global

Languages

Client selects program languages from Workhuman-supported language options.1
Standard text for program website, award and other emails, and Mobile applications in Workhuman-supported languages.

Standard of Living Index (SOLI) Award Adjustment

Global awards are automatically adjusted to Workhuman-provided award values based on Workhuman’s proprietary standard of living index to provide fair and equitable awards globally
Client may optionally customize the index upon request

Online Reporting

Clients receive access to generate a set of standard reports that provide valuable data about program activity:

Configurable Report Parameters and Report Exports

Clients may configure the report parameters available for Reports
Clients may configure the report exports for Reports to include a wide range of data in these exports

Award Activity Report

Enables program administrators to view all approved, disapproved, and pending award nominations by multiple criteria across the entire organization
Administrators can change award privacy setting to Private, removing from the program’s Social features.
Exportable to Excel

Award Activity – Manager Report

Enables managers to see award activity for individuals who report directly to them
Exportable to Excel

Human Resources Manager Report

Enables HR managers to view all award activity for the individuals within the organizations they support.
Exportable to Excel

Modification Report

Enables program administrators to view all awards that have been modified by award approvers
Exportable to Excel

Reporting Privileges – an alternative to Award Activity Report

Enables program administrators to view all approved, disapproved, and pending award nominations by multiple criteria across the entire organization
Administrators can designate report criteria based on employee data file information and who has access to each different report
Exportable to Excel

Security / User Authentication

User Authentication

One of the three available options is designated per client:
Users are authenticated via client provided User ID & employee designated password
SSO – SAML 2.0 is standard Single Sign On method.
SSO – SAML 1.1 is also available.

Data Integration

Program Administrator

Program administrators, as designated by the client, have authorization to access restricted reporting functionality including Award Activity Reporting, Approval Administration, and Executive Insight Report Assignment.

Data Exchange

Client provides program user data per Enterprise Data File Specification.

Invoicing

A single, consolidated, invoice with all transaction details, to be provided monthly.
Delivery can be via email or Secured FTP transfer.
Each invoice has its own designated billing currency. Available options include: USD, EUR, CAD, GBP, and AUD
With prior review and approval from Workhuman Finance, multi-entity invoices could also be available

Awards Detail File

File details are provided in the Enterprise Client Data Specification
Client can use to interface with their payroll and/or any other HR, Finance, or other systems
If being provided multiple invoices, can also provide multiple award details files based on the same split logic.
The Awards Detail file is provided to client via email or secure FTP at client-defined frequency (e.g., bi-weekly, monthly).

Rewards

Provide users with the ability to book hotels and activities directly:

Available via an “Experiences” link in Store navigation
Experiences site is only presented in English, French, Spanish, Latin American Spanish, BR Portuguese, and Japanese.
Users in Countries: USA, Ireland, United Kingdom, India, Philippines, Canada, Brazil, Mexico, Japan, and France are eligible to participate.
Hotels, activities, and car rentals can be booked globally where available, as indicated on the Experiences site.
Users may pay for Experiences using available award balances and can top up using a credit card.

Award Redemption

Employees redeem awards via Store™
Offers reward options via:
The world’s largest selection of shopping, dining, travel, adventure, pampering and charitable gift card rewards
A wide selection of merchandise rewards in many countries,2 including locally relevant, locally selected, and locally supported electronics, personal fashion, home and garden, leisure activity, sports and outdoors, toys and video game, personal care, tools and automotive, kids and collectible merchandise options.
NOTE: Merchandise redemptions not available via Workhuman Mobile at this time

Social Recognition™

Award News Feed

Displays a continuous stream of Work Circle and/or company-wide recognition activity on program website
Displays a continuous stream company-wide recognition activity on Workhuman Mobile app
Display includes awards created through nomination process via the client site or mobile, volume award uploads, and service awards if applicable.
Enabled for all employees and award types; client may elect to disable for some employees and/or individual award types
Viewers of the Award News Feed can share public recognition information with other active program participants
Viewer of the Award News Feed can add congratulations and comments to awards in the feed.

RSS Feed

Clients can receive an RSS feed to display award activity updates on their Intranet, individual readers, etc.
Supports 1-click congratulations from the Recognition Feed.
Security based on IP address filtering.
Clients control the look/feel, and publication of the RSS feed data on internal environments.

Award Privacy Levels

Users of the recognition program control award privacy levels and related publication of award. Privacy levels include:
Shared – display award title, reason, message on News Feed
Restricted – display award title and reason on News Feed but do not display award message
Private – do not display award on News Feed
Nominations are defaulted as “Shared” for all award types not defined as Private.
Nominators may change privacy setting to Restricted or Private during nomination process
Award approvers may increase (but not decrease) the award privacy level of any award during the approval process
Award recipients may increase (but not decrease) the award privacy for any award received.
Award recipients can set that all their recognition and/or Anniversary awards are always Private.
Program Administrators can change Shared and Restricted awards to Private

Work Circles

Enabled for all employees with access to the Award News Feed
Automatically creates for each user a group of relevant employees that are included in the Award News Feed and Employee Recognition Digest.
Automatically refreshed/updated based on new award activity and changes to organizational relationships
Users can add or remove users from their Work Circle
Users automatically receive a periodic Recognition Digest with the latest award activity for colleagues in their Work Circle.

My Dashboard

My Dashboard

Provides access for users to view their recognition program activity and manage aspects of their program. Users would only have visibility into those components of the Dashboard they are authorized for.
- My Activity – Personal award feed of award given and received and Team participation.
- My Awards – details of awards received.
- My Nominations – details of nominations made.
- My Approvals – details of, and ability to act on, pending awards awaiting approval by the user.
- My Delegates – for maintaining others authorized to act on behalf of the user.
- My Orders – details of redemptions placed.
- My Mobile – for managing the user’s Mobile account..
- My Settings – users can personalize their account with a profile and/or background image.

Employee Recognition Profile

This portion of the Dashboard presents an employee’s My Activity display of awards visible to all employees.
Each employee can maintain a personal profile picture as well as page background image.
Employees can view their award history with congratulations and by Award Reason.
Employees also have visibility to their recognition network – connections with all other employee that they have given and received recognition awards.
Set award privacy default.
Enabled for all employees; client may elect to disable for all.

My Team

Available for all Managers. Client can restrict access to specified groups of employees.
Clients can enable managers the ability to grant access to their My Team pages.

Actionable Insights

Actionable Insights provides managers real-time, in-context data to improve recognition within their own team, promote company values, understand who their critical team members are, identify under recognized employees, and advance company culture.
Recognition Leadership – data on manager’s recognition performance
Recognition Patterns – analysis of a manager’s team’s recognition
Influencers – information on a manager’s team members recognition from outside the team
Allies – information about those outside a manager’s team that are most recognized by the team
Outliers – highlights any team members whose recognition is not aligned with performance ratings (only available when performance rating information is provided)

Performance Network

Manager recognition analysis tool that graphically displays the flow and volume of recognition activity between employees
This is available from the program landing page if My Team is not activated.

Team View

Provides managers with insight into and reporting on the recognition activity of their direct and indirect reports in an Infographic approach.
Recognition Activity available to be exported to Excel in .csv format

Recognition Summary Report

Printable report from My Team of team member’s awards received activity.
Designed to support performance discussions and reviews.

Talent Maps

Graphical presentations of the recognition activity for a manager’s team related to a series of impact measurements, including:
Top Performers
Top Influencers
Performance Alignment (requires job performance data for each employee to be provided via the employee data file)
Performance Network

Executive Insight

Infographic-type report that provides valuable information about an organization’s recognition activity.
Intended for Executives & HR Business Partners
Delivered quarterly by email
Also accessible directly from the site
Implementation requires additional setup of organization mapping.

Workhuman Apple Mobile Application

Available for iPhone and iPad mobile devices, iOS 13+
Enabled for all employees
Users via the Apple app can nominate, approve, receive, and redeem awards. Approvers can modify awards if applicable. Approvals available via smartwatches.
For Timelines clients, colleagues can enter stories pre-anniversary
Employees can view their award history and track redeemed e-certificates
Social features of Mobile include Award News Feed with capability to add Congratulations
Enterprise-class mobile security, including biometric login support
Available for all Workhuman supported languages1. Language must also be deployed on the client’s site.
Compatible for Mobile Device Management with Intune, Maas360, WorkspaceOne and app config.

Workhuman Android Mobile Application

Available for Android based mobile devices, version 6.0+
Enabled for all employees
Users via the Android App can nominate, approve, receive, and redeem awards. Approvers can modify awards if applicable. Approvals available via smartwatches.
For Timelines clients, colleagues can enter stories pre-anniversary
Employees can view their award history and track redeemed e-certificates
Social features of the Android App include Award News Feed with capability to add Congratulations
Enterprise-class mobile security, including biometric login support
Available in all Workhuman supported languages1. Language must also be deployed on the client’s site.
Compatible for Mobile Device Management with Intune, Maas360, WorkspaceOne and app config.

Mobile Web Application (MWA)

Available for smart phones running Android 6.0+ or iOS13+
Enabled for all employees
Users can nominate, approve, receive, and redeem awards via MWA. Approvers can modify awards if applicable.
For Timelines clients, colleagues can enter stories pre-anniversary
Employees can view their award history and track redeemed e-certificates
Social features of MWA include Award News Feed with capability to add congratulations
Enterprise-class mobile security
Available for all Workhuman supported languages1. Language must also be deployed on the client’s site.

Media Recognition

Provide for inclusion of a photo or video when placing a manager message or colleague story to a Timelines award

Enabled for all employees
Configurable on or off by award type
Video and photos can be added when adding stories to a recipient’s Timeline via the site
Maximum size of 40MB

Video playback and viewing photos is available for viewing (based on eligibility to access each feature below) via:

My Dashboard
My Team
Award News Feed
Employee Profile
All Workhuman mobile platforms
Online reports

Recipient’s award email includes a thumbnail of the video. Users need to be logged into the site or mobile application to view video.

Additional Optional Packages (additional fees may apply)

Celebration Awards Bundle – Service Milestones, Life Events, Community Celebrations

Provides ability to recognize the special events in your employees’ lives, at work and outside of work
Peers are automatically invited to write congratulations, using Workhuman’s Work Circle technology
Recipients can have a gallery of up to 100 media files associated with their award
Delivered awards are included in the social recognition aspects of the platform, respecting privacy settings
Awards can be combined with each other and other types of awards received when redeeming

Service Milestones

Marks employee’s evolution at work, such as a Service Anniversary, Promotion, being a New Hire, and Retirement.
Service Milestone programs have their own unique Award Levels and branded Award Reasons
Service Milestone awards have their own unique approval routing and eligibilities to give and receive
Special landing page showcase employee’s own moments, plus the moments of their peers. Includes ability to preview and write congratulations for future-dated awards
Timelines Years of Service Awards are presented, and available to contribute to, from the Service Milestones landing page

Life Events

Celebrates employee’s personal achievements and major events, such as a birthday, a new Home, a new family member, educational and athletic achievements.
Life Events programs have their own unique Award Levels and branded Award Reasons
Life Events awards have their own unique approval routing and eligibilities to give and receive
Special landing page showcase employee’s own moments, plus the moments of their peers. Includes ability to preview and write congratulations for future-dated awards

Community Celebrations

Celebrate group activities and experiences, from offsites to corporate social responsibility projects to events sponsored by employee resource groups to health and wellness clubs, and more
Community Celebrations programs have their own unique Award Levels and branded Award Reasons
Community Celebrations awards have their own unique approval routing and eligibilities to give and receive
Special landing page showcase employee’s own moments, plus the moments of their peers. Includes ability to preview and write congratulations for future-dated awards

Multiple Programs

Provides ability to define separate recognition programs, with unique branding, eligibilities, approval, Award Advisors, and Program Guidelines all within a single client recognition platform.
Employees can combine awards from across programs for redemptions.
Managers are provided visibility to employee award activity within program as well as aggregated across all programs.

Advanced Reporting

Recognition Intelligence™

A self-service reporting tool that provides comprehensive utilization insights of your recognition program and how your company measures up to all Workhuman customers, recognition leaders, and recommended best practices
Includes access for 10 named users
10 dashboards with the ability to filter and get a comprehensive view of recognition activity in an organization (See “Recognition Intelligence Report Catalog” for more details
The reporting structure is client specified during the implementation phase of a recognition program

MoodTracker

Demonstrate the relationship between recognition and employee mood. This supports client, sales and internal discussions with measurable results.

Award Types

Cash Awards: Client may include cash awards in program
eThank Yous: Client may include zero value eThankYou Awards in program (may be subject to limitations)

Birthday Awards

Can automatically distribute awards on employees Birthdays
Birthdate required as part of the Employee Data File
Eligibilities, Branding, text content, privacy settings all configurable as with other award types.

Physical Awards Delivery

Awards are printed and delivered via postal service. This is only activated if required by the client.

Years of Service

Physical Award Package Options

Digital-Only includes a digitally-delivered and printable Award Certificate
Standard Pack includes a 5” x 7” Award Certificate, 5” x 7” cardboard frame with easel back and 5.25” x 7.25” two-sided insert with CEO letter and redemption instructions
Enhanced Pack includes 8.5” x 8.5” folder, 5” x 7” Award Certificate, 5” x 7” cardboard frame with easel back, 8” x 8” tri-fold brochure with CEO letter and redemption instructions
Distinguished Pack includes 7.125” x 5.125” x 1.125” custom box, 7” x 5” personalized card, 7” x 5” CEO letter, 4” x 6” Lucite desk frame with magnetized stainless back, 4” x 6” Award Certificate and 5”x7” multi-page brochure with redemption instructions

Abuse Detection

Automated notification to program managers if nomination volume thresholds are exceeded.

Inclusion Advisor

Assist with operationalizing inclusion with AI-driven in-the-moment coaching tool.
Available as part of the nomination flow, for users who set their language to English or UK English.
Inclusion Advisor checks for subtleties in recognition messages, flagging words that may be perceived as bias.
Real-time coaching messages are designed by subject matter experts that are specific, educating, and actionable.

Recognition / Outlook Integration

From an Outlook email message, a nomination can be initiated to all email participants that are eligible for recognition.
- Compatible with desktop versions of Office 365 and Exchange 2016

Microsoft Teams Integration

The Workhuman platform provides for the ability for clients to integrate recognition activity with their Microsoft Teams application.

Award notification: Upon delivery of an award within the Workhuman platform, the recipient will also receive a Microsoft Teams bot notification with award summary and a link to the full award detail in the Cloud platform.
Nominating: A Teams user can create a nomination within a Teams chat or a Teams channel, using eligible program participants from the chat/channel as default nominees.
Newsfeed. Incorporate a companywide award feed into a Team channel.

Slack Integration

The Workhuman platform provides for the ability for clients to integrate recognition activity with their Slack application.

Award notification: Upon delivery of an award within the Workhuman platform, the recipient will also receive a Slack notification with award summary and a link to the full award detail in the Cloud platform.
Manager Approvals. A user who must approve awards will receive pending approval notifications in Slack. Within Slack the approver can review, approve, adjust, or disapprove each award requiring their attention.

Yammer integration

Approved recognition awards can be posted to Yammer.

3rd party Recognition integration

iLink support of launching recognition upon reaching a point of success in a 3rd party application.

Workday Integration

Employee Data Integration

Standard integration utility to transfer from Workday to Workhuman client employee data in support of the recognition program

Award Data Integration

Standard integration utility to transfer from Workhuman to Workday recognition award activity data for use in payroll and/or talent feedback records.

1Workhuman Supported Languages: Arabic, Brazilian Portuguese, Czech, Danish, Dutch, English (default program language), Finnish, French, French-Canadian, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latin-American Spanish, Malay, Marathi, Norwegian, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, UK English, Vietnamese.

2Countries in which Merchandise rewards are Available: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, China, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominica, Egypt, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Korea (Republic of), Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Netherlands, New Zealand, Norway, Oman, Pakistan, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russian Federation (suspended), Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, UAE, United Kingdom, United States, US Virgin Islands, Vietnam.

Homepage

Platform

Social Recognition

Conversations

Life Events

Service Milestones

Community Celebrations

Expert Consulting

Capabilities

Global Rewards

Insights & Analytics

Inclusion Advisor