Product Documentation for Corporate Clients

 
This guide defines the product features available in Globoforce’s Strategic Recognition Platform for corporate clients. The document includes:

  • Standard product features
  • Client decision points

 

Release 2020-07

Effective: July 2020

 

Standard Product Features

Branding, Website & Emails

Custom Program Branding

  • Workhuman creates a recognition brand that reinforces the client’s corporate brand and core values, including:
  • Program Name / Logo
  • Award Names
  • Images (home/landing page, redemption page, background, awards; images may be provided by client or designed by the Workhuman Design team)
  • Font face/type (Arial, Verdana or Georgia)
  • User interface colors (navigation bar, links, buttons, boxes, background)
  • Client provides to Workhuman:
  • -Corporate logo
  • -A Recognition Quote for program home/landing page
  • -Branding guidelines
  • – Images (optional)

 

Site Text

  • Standard site and email text is provided in Workhuman-supported languages1
  • Up to 3 channels available for client-specific text. Examples of possible client specific text includes: Program Guidelines, Recognition Tips, and an executive Quote
  • Client has the option to provide Custom text (including translations) for program site channels.

 

Program Emails

Recognition Programs include a wide range of standard emails to communicate important program information to employees at key points throughout recognition workflows. These email communications include branded email templates with standard, best-practice email copy, available in all Workhuman-supported languages1. A selection of these emails is configured during implementation based on client-specific program set up and functionality.

 

Award Nomination Emails

  • Award Nomination Confirmation
  • Nomination Confirmation No Approval
  • Nominees Manager Receipt
  • Multi Nomination CC Email
  • Multi Nominees Manager Receipt
  • Notify Nominator Manager of Nomination Alteration
  • Notify Nominator of Nomination Alteration
  • Notify Nominees Manager of Nomination Alteration
  • Nomination Reminder

 

Award Activity Emails

  • Employee Recognition Digest
  • Manager Recognition Summary (monthly analysis of team’s recognition)
  • Award Congratulations Notification
  • Highlighting Notification Email

 

Award Approval Emails

  • Pending Approval Notification (Authorization Email)
  • Staged Approval Confirmation
  • Multiple Award Nominators Approval Receipt
  • Multiple Award Approvers Approval Receipt
  • Manager Disapproval Notification
  • Multi Disapproval Receipt
  • Multi Nominators Disapproval Receipt
  • Confirm Nomination Alteration to Approver
  • Pending Approval Reminder

 

Award Redemption Emails

  • Award Redemption Confirmation
  • Shipping Notification Email

 

System/Account Emails

  • Activate Mobile Account Confirmation
  • Deactivate Mobile Account Confirmation
  • Reactivate Mobile Account Confirmation
  • Reset Password Confirmation
  • Username Reminder
  • Reset Password Token

 

Nomination Delegation

  • Notification to Delegator of Delegate Addition
  • Notification to Delegator of Delegate Removal
  • Notification to Delegate of Delegate Addition
  • Notification to Delegate of Delegate Removal

 

Approval Delegation

  • Pending Approval Notification to Delegate
  • Notification to Delegator of Delegate Addition
  • Notification to Delegator of Delegate Removal
  • Notification to Delegate of Approval Delegate Addition
  • Notification to Delegate of Approval Delegate Removal

 

Timelines (if applicable)

  • Manager Notification
  • Colleague Invitation
  • Manager Reminder
  • Colleague Reminder
  • Timelines Award Email

 

Legacy Years of Service (if applicable)

  • Service Award Advance Reminder to Manager
  • Service Award Notification to Manager
  • Service Award Advance Reminder to HR Manager
  • Service Award Notification to HR Manager
  • Service Award Redemption Confirmation

 

Recognition Program Awards

Award Reasons

  • Award Reasons are client specific indicators why each award is being granted and is selected by the nominator during the nomination process.
  • Award reasons typically align with a client’s corporate values.
  • A number of reporting capabilities are available for analyzing program activity by Award Reason.
  • The Client will specify the desired Award Reasons during program implementation, including providing translations for program languages.

 

Award Levels (Non-Cash)

  • Awards are defined as points-based
  • Points are defined as $0.05 USD each (20 points = $1 USD)
  • Points can be denominated in the following alternative currencies: Euro, British Pound, Canadian Dollar, and Australian Dollar.
  • Each award defined within a program includes a specific monetary value along with a unique, client specified, name.
  • The program includes 5 points-based awards designated at best practice levels: 750, 2,500, 5,000, 10,000, and 20,000 points
  • Points are adjusted for standard of living in each country.

 

Award Eligibility – Nominate and Receive

  • For each award level, client specifies nomination and receipt eligibility as:
  • Peer-to-Peer (all receive, all give). This is the default setting for all awards.
  • Manager-to-Employee (all receive, managers give).
  • Custom award nomination eligibility groups (e.g., HR Manager role, other custom roles, employee attributes).
  • Custom award receipt eligibility groups (e.g., Custom roles, employee attributes)

 

Award Notifications

  • Award notifications are delivered to recipients digitally (i.e., by email and via program website).
  • Recipients, Managers and Nominators can generate, save, and/or print PDF versions of awards.

 

Award Delay

  • Client may specify a period of delay (e.g., 24 hours) between award creation and digital delivery to award recipients.
  • Setting is configurable by award type.

 

Automated Manager Notifications

  • Manager notifications can be emailed at multiple award stages to the award nominator’s manager or HR Manager (in a program with recipient-based approval hierarchy) or award recipient’s manager or HR Manager (in a program with a nominator-based approval hierarchy).
  • Client to specify during implementation which, if any, notifications to use:
  • At Nomination
  • At Final Approval
  • At Disapproval

 

Nomination Reminder Emails

  • Sent to employees who have not completed an award nomination within 90 days of account activation
  • Reminders are sent again 90 days thereafter and again every 30 days thereafter until a nomination is placed.

 

Award Advisor

  • A utility available for nominators that provides guidance about which award level to select for the recipient(s).
  • The nominator is prompted with a set of questions to answer, and algorithms score the answers to provide a recommended award.
  • Client can opt to have the Award advisor optional or required.
  • Client specific questions and answer text (including translations) are provided during program implementation.

 

Nomination Delegation

  • This optional feature provides authorized employees with the capability to designate colleagues who can place nominations on their behalf.

 

Volume Award Uploads

  • A utility available for issuing a bulk set of awards, via a standard award upload template file, in an efficient manner.

 

Teams

  • Create teams of employees – group for awards, tag awards to teams, view team recognition.

 

Performance Management

Highlighting:

  • The Highlighting functionality will allow approvers (managers, typically) to call out content in nominator’s messages to recipients to reinforce desired behaviors and results.
  • Added highlighting is then viewable by award recipients and approver via:
  • The program site from the award details lightbox
  • An email sent to both with Highlighting information
  • Managers will also see highlighting in the Recognition Summary Report.

 

Award Approvals

Award Approval Levels:

  • Each award level will have a client-specified number of approval levels (e.g., 0, 1, 2)
  • The default approval levels for the standard awards are: no approval required for 750; 1 approver for 2,500 and 5,000-point award levels; and 2 approvers for 10,000 and 20,000 point award levels.

 

Approval Hierarchy:

  • Award approval hierarchy is based on the nominator’s reporting structure, per the client data provided.
  • Approval hierarchy applies program-wide (i.e., to all award levels)
  • Nominator-based approvals – all approvals follow the award nominator’s reporting hierarchy based on provided data
  • First level approver is the nominator’s immediate manager; second level approver is the first approver’s manager.
  • Automatic Approval Escalation logic exists to ensure that award nominees/recipients do not approve their own awards; automatically triggered when the final award approver is the award recipient (in either a single recipient or team award) to add the award recipient’s manager as the final approver.
  • Implied Approver functionality allows for automatic handling of approvals when an approver is in multiple steps in the approval hierarchy – either as a nominator or lower level approver.
  • Alternative Option: Recipient-based approvals – all approvals follow the award recipient’s reporting hierarchy, (i.e., award recipient’s manager approves) or custom approval routing based on recipient’s data
  • First level approver is recipient’s immediate manager, second level approver is first approver’s manager.

 

My Approvals

  • All managers with award approval responsibilities have My Approvals view via Dashboard
  • Managers can approve, disapprove, or modify nominations.

 

Modify Award Level

  • Award approvers may modify award level of pending awards.
  • Approver may only change to award level for which recipient is eligible; approval process will restart.
  • Nominations can only be modified once.

 

Approval Reminder Emails

  • A reminder email sent to award approvers after 4 days of not acting on pending nominations. Subsequent reminders sent every 2 days until acted upon.

 

Approval Delegation

  • This optional feature provides authorized employees with the capability to designate colleagues who can approve nominations on their behalf.

 

Approval Admin

  • Program Administrators can manage program awards to:
  • See pending award approvals
  • Email reminders to managers to act on pending approvals
  • Push a pending approval to the next approver
  • Approve or disapprove an award on a manager’s behalf

 

Years of Service

Timelines

  • Automated manager communications to provide message to recipient
  • Automated colleague communication to provide stories and congratulations to recipient
  • Service years to recognize and value of each anniversary award are client configurable
  • Timelines Award to recipient includes:
  • Award and Service Anniversary details
  • Message from company executive
  • User provided custom content from Manager and Colleagues
  • Recipient’s recognition award history
  • Award is printable by manager and recipient

 

Reward Availability

  • There are two reward options for US and Canada:
  • Plateau with curated merchandise selection per anniversary level
  • Gift card/Merchandise option
  • Global [Symbol] gift card/Merchandise option

 

Plateau Reward Options

  • US and Canada Only
  • 5th year anniversary, and every 5 year thereafter; Clients may select additional anniversary milestones to celebrate
  • Customizable values per plateau
  • 30-50 merchandise choices provided per anniversary level
  • Clients may elect to issue service awards for additional anniversary milestones with or without economic value

 

Global

Languages

  • Client selects program languages from Workhuman-supported language options.1
  • Standard text for program website, award and other emails, and Mobile applications in Workhuman-supported languages.

 

Standard of Living Index (SOLI) Award Adjustment

  • Global awards are automatically adjusted to Workhuman-provided award values based on Workhuman’s proprietary standard of living index to provide fair and equitable awards globally
  • Client may optionally customize the index upon request

 

On line Reporting

Clients receive access to generate a set of standard reports that provide valuable data about program activity:

  • Configurable Report Parameters and Report Exports
  • Clients may configure the report parameters available for Reports
  • Clients may configure the report exports for Reports to include a wide range of data in these exports
  • Award Activity Report
  • Enables program administrators to view all approved, disapproved, and pending award nominations by multiple criteria across the entire organization
  • Administrators can change award privacy setting to Private, removing from the program’s Social features.
  • Exportable to Excel
  • Award Activity – Manager Report
  • Enables managers to see award activity for individuals who report directly to them
  • Exportable to Excel
  • Human Resources Manager Report
  • Enables HR managers to view all award activity for the individuals within the organizations they support.
  • Exportable to Excel
  • Modification Report
  • Enables program administrators to view all awards that have been modified by award approvers

 

Security / User Authentication

User Authentication

  • Users accessing the program web site and mobile applications are authenticated via client provided User ID & employee designated password.
  • Alternative: SSO – SAML 2.0 is available via Service Provider Initiated methods.

 

Data Integration

Program Administrator

  • Program administrators, as designated by the client, have authorization to access restricted reporting functionality including Award Activity Reporting, Approval Administration, and Executive Insight Report Assignment.

 

Data Exchange

  • Client provides program user data per Corporate Data File Specification.

 

Invoicing

  • A single fixed-format invoice, inclusive of all transaction details, to be provided monthly.
  • Delivery can be via email or Secured FTP transfer.
  • Invoicing is single currency only. Standard is USD. Available options include: EUR, CAD, GBP, and AUD

 

Awards Detail File

  • Provides extensive set of transaction detail data via flat file
  • File details are provided in the Client Data Specification
  • Client can use to interface with their payroll, HR, Finance, or other systems
  • The Awards Detail file is provided to client via secure FTP at client-defined frequency (e.g., bi-weekly, monthly).

 

Rewards

Award Redemption

  • Employees redeem awards via Store™
  • Offers reward options via:
  • The world’s largest selection of shopping, dining, travel, adventure, pampering and charitable gift card rewards
  • A wide selection of merchandise rewards in many countries,2 including locally relevant, locally selected, and locally supported electronics, personal fashion, home and garden, leisure activity, sports and outdoors, toys and video game, personal care, tools and automotive, kids and collectible merchandise options.
  • NOTE: Merchandise redemptions not available via Workhuman Mobile at this time

 

Social Recognition™

Award News Feed

  • Displays a continuous stream of Work Circle and/or company-wide recognition activity on program website
  • Displays a continuous stream company-wide recognition activity on Workhuman Mobile app
  • Display includes awards created through nomination process via the client site or mobile, volume award uploads, and service awards if applicable.
  • Enabled for all employees and award types; client may elect to disable for some employees and/or individual award types
  • Viewers of the Award News Feed can share public recognition information with other active program participants
  • Viewer of the Award News Feed can add congratulations and comments to awards in the feed.

 

Award Privacy Levels

  • Users of the recognition program control award privacy levels and related publication of award. Privacy levels include:
  • Shared – display award title, reason, message on News Feed
  • Restricted – display award title and reason on News Feed but do not display award message
  • Private – do not display award on News Feed
  • Nominations are defaulted as “Shared” for all award types not defined as Private.
  • Nominators may change privacy setting to Restricted or Private during nomination process
  • Award approvers may increase (but not decrease) the award privacy level of any award during the approval process
  • Award Recipients may increase (but not decrease) the award privacy for any award received.
  • Award recipients can separately set that all awards by type can be always private. Types include Recognition, Anniversary and Life Events.
  • Program Administrators can change Shared and Restricted awards to Private

 

Work Circles

  • Enabled for all employees with access to the Award News Feed
  • Automatically creates for each user a group of relevant employees that are included in the Award News Feed and Employee Recognition Digest.
  • Automatically refreshed/updated based on new award activity and changes to organizational relationships.
  • Users can add or remove users from their Work Circle
  • Users automatically receive a periodic Recognition Digest email with the latest award activity for colleagues in their Work Circle.

 

My Dashboard

My Dashboard

  • Provides access for users to view their recognition program activity and manage aspects of their program. Users would only have visibility into those components of the Dashboard they are authorized for.
  • My Activity – users can personalize with a profile and/or background image.
  • Display of awards, with congratulations received
  • Graphical display of award reasons recognized for
  • My Connections – graphical display of a user’s network of award activity.
  • My Awards – details of awards received.
  • My Nominations – details of nominations made.
  • My Approvals – details of, and ability to act on, pending awards awaiting approval by the user.
  • My Delegates – for maintaining others authorized to act on behalf of the user.
  • My Orders – details of redemptions placed.
  • My Mobile – for managing the user’s Mobile account.

 

Employee Recognition Profile

  • This portion of the Dashboard presents an employee’s My Activity display of awards visible to all employees.
  • Each employee can maintain a personal profile picture as well as page background image.
  • Employees can view their award history with congratulations and by Award Reason.
  • Employees also have visibility to their recognition network – connections with all other employee that they have given and received recognition awards.
  • Set award privacy default.
  • Enabled for all employees; client may elect to disable for all.
  •  

My Team

  • Available for all Managers. Client can restrict access to specified groups of employees.
  • Clients can enable managers the ability to grant access to their My Team pages.

 

Actionable Insights

  • Actionable Insights provides managers real-time, in-context data to improve recognition within their own team, promote company values, understand who their critical team members are, identify under recognized employees, and advance company culture.
  • Recognition Leadership – data on manager’s recognition performance
  • Recognition Patterns – analysis of a manager’s team’s recognition
  • Influencers – information on a manager’s team members recognition from outside the team
  • Allies – information about those outside a manager’s team that are most recognized by the team
  • Outliers – highlights any team members whose recognition is not aligned with performance ratings (only available when performance rating information is provided)

 

Performance Network

  • Manager recognition analysis tool that graphically displays the flow and volume of recognition activity between employees
  • This is available from the program landing page if My Team is not activated.

 

Team View

  • Provides managers with insight into and reporting on the recognition activity of their direct and indirect reports in an Infographic approach.
  • Recognition Activity available to be exported to Excel in .csv format
  • Recognition Summary Report
  • Printable report from My Team of team member’s awards received activity.
  • Designed to support performance discussions and reviews.
  • Talent Maps

 

Graphical presentations of the recognition activity for a manager’s team related to a series of impact measurements, including:

  • Top Performers
  • Top Influencers
  • Performance Alignment (requires job performance data for each employee to be provided via the employee data file)
  • Performance Network
  • Executive Insight
  • Infographic-type report that provides valuable information about an organization’s recognition activity.
  • Intended for Executives & HR Business Partners
  • Delivered quarterly by email
  • Also accessible directly from the site
  • Implementation requires additional setup of organization mapping.

 

Workhuman Apple Mobile Application

  • Available for iPhone and iPad mobile devices, , iOS 12+
  • Enabled for all employees
  • Users via the Apple app can nominate, approve, receive, and redeem awards. Approvers can modify awards if applicable.
  • For Timelines clients, colleagues can enter stories pre-anniversary
  • Employees can view their award history and track redeemed e-certificates
  • Social features include Award News Feed with capability to add Congratulations
  • Enterprise-class mobile security, including biometric login support
  • Available for all Workhuman supported languages1. Language must also be deployed on the client’s site.
  • Compatible for Mobile Device Management with Intune and app config

 

Workhuman Android Mobile Application

  • Available for Android based mobile devices, version 6.0+
  • Enabled for all employees
  • Users of the Android app can nominate, approve, receive, and redeem awards. Approvers can modify awards if applicable. Approvals available via smartwatches.
  • For Timelines clients, colleagues can enter stories pre-anniversary
  • Employees can view their award history and track redeemed e-certificates
  • Social features include Award News Feed with capability to add Congratulations
  • Enterprise-class mobile security, including biometric login support
  • Available in all Workhuman supported languages1. Language must also be deployed on the client’s site.
  • Compatible for Mobile Device Management with Intune and app config

 

Mobile Web Application (MWA)

  • Available for smart phones running Android 6.0 or iOS12+
  • Enabled for all employees
  • Users can nominate, approve, receive, and redeem awards via MWA. Approvers can modify awards if applicable. Approvals available via smartwatches.
  • For Timelines clients, colleagues can enter stories pre-anniversary
  • Employees can view their award history and track redeemed e-certificates
  • Social features include Award News Feed with capability to add congratulations
  • Enterprise-class mobile security
  • Available for all Workhuman supported languages1. Language must also be deployed on the client’s site.

 

Media Recognition

  • Provide for inclusion of a photo or video when placing a nomination or adding a message in Timelines
  • Enabled for all employees eligible to nominate
  • Configurable on or off by award type
  • Video and photos can be added via online and Workhuman mobile nominations
  • Maximum size of 40MB
  • Video playback and photos are available for viewing (based on eligibility to access each feature below) via:
  • My Dashboard
  • My Team
  • Award News Feed
  • Employee Profile
  • All Workhuman mobile platforms
  • Online reports
  • Recipient’s award email includes a thumbnail of the video. Users need to be logged into the site or mobile application to view video.
  • Page Break
  • Optional Product Packages

 

Additional Optional Packages (additional fees may apply)

Celebration Awards Bundle – Life Events, Service Milestones, Community Celebrations

  • Provides ability to recognize the special events that happen in your employee’s life, at work and outside of work.
  • Celebrate group activities and experiences, from offsites to corporate social responsibility projects to running
    clubs, and more.
  • Peers are automatically invited to write congratulations, using Workhuman’s Work Circle technology.
  • Recipients can have a gallery of up to 100 media files associated with their award.
  • Special landing page showcase employee’s own moments, plus the moments of their peers. Includes ability to preview and write congratulations for future-dated awards.

 

Multiple Programs

  • Provides ability to define separate recognition programs, with unique branding, eligibilities, approval, Award Advisors, and Program Guidelines all within a single client recognition platform.
  • Employees can combine awards from across programs for redemptions.
  • Managers are provided visibility to employee award activity within program as well as aggregated across all programs.

 

Birthday Awards

  • Can automatically distribute awards on employees Birthdays
  • Birthdate required as part of the Employee Data File
  • Eligibilities, Branding, text content, privacy settings all configurable as with other award types.

 

Award Types

  • Cash Awards: Client may include cash awards in program
  • eThank Yous: Client may include zero value eThankYou Awards in program (may be subject to limitations)

 

Incentives

  • Incentive contests can be configured as a separate program, under the recognition program
  • Client can create, save, launch, administer, update, and close incentive contests through the self-service interface
  • Client can specify contest start date, duration, name, themes, prize payouts, participants and metrics in the contest
  • Client can selectively assign contest administrative privileges to their employees within their data feed
  • Each contest created by the Client creates a separate contest home page
  • Employees can view contest leaderboard and results within the contest home page
  • For each contest, Workhuman sends emails on behalf of the Client:
  • Contest Launch
  • Contests News (automatically when results are updated)
  • Contest News (on demand, when selected by the Administrator)
  • Contest Close
  • Contest Awards
  • Contest content is presented in the user’s program selected language
  • Contest administration is available in English only

 

Years of Service

Physical Award Package Options

  • Digital-Only includes a digitally-delivered and printable Award Certificate
  • Standard Pack includes a 5” x 7” Award Certificate, 5” x 7” cardboard frame with easel back and 5.25” x 7.25” two-sided insert with CEO letter and redemption instructions
  • Enhanced Pack includes 8.5” x 8.5” folder, 5” x 7” Award Certificate, 5” x 7” cardboard frame with easel back, 8” x 8” tri-fold brochure with CEO letter and redemption instructions
  • Distinguished Pack includes 7.125” x 5.125” x 1.125” custom box, 7” x 5” personalized card, 7” x 5” CEO letter, 4” x 6” Lucite desk frame with magnetized stainless back, 4” x 6” Award Certificate and 5”x7” multi-page brochure with redemption instructions

 

Advanced Reporting

Recognition Intelligence™

  • A powerful enterprise-class business intelligence solution that provides complete visibility into company-wide recognition and real-time insight into company culture.
  • Includes (1) named user seat
  • Includes a rich set of preloaded dashboards (9) and over 100 reports
  • See “Recognition Intelligence Report Catalog” for details
  • The reporting structure is client specified during the project implementation.

 

MoodTracker

  • Demonstrate the relationship between recognition and employee mood. This supports client, sales and internal discussions with measurable results.

 

Award Activity Promotion

RSS Feed

  • Clients can receive an RSS feed to display award activity updates on their Intranet, individual readers, etc.
  • Supports 1-click congratulations from the Recognition Feed.
  • Security based on IP address filtering.
  • Clients control the look/feel, and publication of the RSS feed data on internal environments.

 

Abuse Detection

  • Automated notification to program managers if nomination volume thresholds are exceeded.

 

Recognition / Outlook Integration

  • From an Outlook email message, a nomination can be initiated to all email participants that are eligible for recognition.
    • Compatible with desktop versions of Office 365 and Exchange 2016

 

Yammer integration

  • Approved recognition awards can be posted to Yammer.

 

3rd party Recognition integration

  • iLink support of launching recognition upon reaching a point of success in a 3rd party application.

 

Workday Integration

Employee Data Integration

  • Standard integration utility to transfer from Workday to Workhuman client employee data in support of the recognition program

 

Award Data Integration

  • Standard integration utility to transfer from Workhuman to Workday recognition award activity data for use in payroll and/or talent feedback records.

 

1Workhuman Supported Languages: Brazilian Portuguese, Czech, Danish, Dutch, English (default program language), Finnish, French, French-Canadian, German, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latin-American Spanish, Malay, Marathi, Norwegian, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, UK English, Vietnamese. Arabic and Hebrew Beta versions available.

2Countries in which Merchandise rewards are Available: Algeria, Argentina, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Brazil, Bulgaria, Canada, Chile, China, Columbia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominica, Dominican Republic, Ecuador, El Salvador, Egypt, Estonia, Finland, France, Georgia, Germany, Greece, Guatemala, Haiti, Honduras, Hong Kong, Hungary, India, Indonesia, Ireland, Italy, Jamaica, Japan, Jordan, Kuwait, Latvia, Lithuania, Luxembourg, Macau, Malaysia, Malta, Mexico, Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russian Federation, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Turkey, UAE, United Kingdom, United States, Uruguay, US Virgin Islands, Viet Nam.