Operations

Deliver world-class experiences to millions globally.

We’re an award-winning unicorn company that’s been empowering leading global brands to bring more gratitude and recognition to their workplaces for more than 20 years. Our operations team drives our business forward through world-class execution making work more human for our end users.

Join our operations team

A group of people sitting around a shared desk with papers on the table where one woman is standing speaking to the group.

As customer service executives, we are the main point of contact for our customers, and for us there is just one rule that can’t be broken: we want their experience with us to be as personal and human as possible.

Marcelo Santos

Team Lead, Customer Service

Having been with Workhuman for over 10 years, I truly believe there are no barriers to growing your career here, and I am a real-life example as I recently transferred from finance to my current position within operations and my career is on the trajectory I hoped for, with full support of my leadership.

Deborah Barry

Associate Manager, Product Manager

I have been with Workhuman for over 15 years and have progressed my career from Receptionist to Senior Management with the company since joining. I am very passionate about workplace culture and the employee experience in the workplace, creating modern workspaces and facilities that allows our people to do their best work, while supporting team collaboration, socializing and wellbeing in the office. Working for this company is truly rewarding, as their commitment to innovation and employee growth aligns perfectly with my professional values.

Aimee Scanlon

Senior Manager, Workplace Experience

Executing at scale

Here at Workhuman we have the utmost respect for our customers and place them directly at the center of our strategy. Our operations team help us to continue innovating and executing in all areas, and take real pride in their commitment to continuous evolution. We challenge ourselves to strive for better, both for customers and for each other.

Join our operations team

Global Business Systems

This group is the bedrock of our technology systems, and keep everything running 24/7 supporting our core applications including our ERP and CRM. They provide the technology that empowers our teams to do the best work of their lives.

Customer Service

At Workhuman, our customers are at the heart of what we do. Our dedicated customer service team goes out of their way to deliver an award-winning, world-class customer service experience.

Supplier Relationship

Supplier relationship management onboard and develop the relationships of our third-party suppliers. They ensure we select and develop scalable, cost-effective and best in class suppliers while minimizing risk to our business.

Global Supply Chain

Supply chain is dedicated to delivering an exceptional experience to our customers in over 170 countries. Teams focus on order management, logistics, demand planning, inventory management, reverse logistics and business insights.

A conference call with participants in the room and some virtually displayed on a screen.

A group of people engaged in a work discussion where one woman is in focus explaining something.

Woman facing a large white board filled with sticky notes.

A woman in focus smiling and holding an iPad surrounded by coworkers in conversation.

So much more than just a paycheck.

Growth opportunities abound

We encourage our operations team members to invest in their development via our Dedicated Time to Learn practice. Global Operations has a rich history in providing pathways to new careers, whether that be within Operations or across the organization.

Bring your culture with you

We take pride in the diversity and inclusivity our products foster, so it’s only natural we support our own employees using their native languages at work – 11 of them as of today.

Work/life balance

At Workhuman, we get it. And we pride ourselves in offering a supportive and flexible environment so you can balance the work you do with the life you live.

Creativity welcome

Our humans are encouraged to have a voice and think outside of the box to deliver moments that matter. Whether it’s finding creative solutions or going above and beyond to surprise and delight, you’ll be supported in your efforts of living our values to serve customers worldwide.

Impact millions

You’ll be supporting products that benefit the lives and makes work more human for more than seven million users in 180+ countries around the world.

Operations

Executing at scale

So much more than just a paycheck.

Growth opportunities abound

Bring your culture with you

Work/life balance

Creativity welcome

Impact millions

Need more stories about life at Workhuman?

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A Passion for Travel and Understanding Cultures: A Journey with Workhuman

Brian's Journey: From Drums to Leading the Customer Experience at Workhuman

Life as a Customer Service Executive