Helping customers leverage our products.

Customer Strategy

Whether it’s guiding our customers from implementation to launch or maintaining customer optimization through reinvestment in our solutions – our customer strategy team maximizes the efficacy of our product suite.


Hear what our customer strategy team has to say about life at Workhuman®.

Joining Workhuman presented a unique opportunity to apply all the skills I have honed throughout my career, and apply them to the aspirations and goals of the office of the CHRO.

Samar Sauerbi
Strategic Client Director

I love being able to help organizations across the world launch programs focused on gratitude and recognition in the workplace. Our customers are great to work with, in part because they are so excited to bring the Workhuman experience to their employees.

Nicholas Eng
Launch Success Manager

Workhuman encourages me to reach across the table and meet our clients where they are – leading to long lasting relationships and friendships even after the program has gone live. The personal approach, tailored to each client, allows me an individual autonomy I never found at any other company.

Liz Brown
Senior Launch Success Manager

Nurture and unlock maximum potential.

As a member of our customer strategy team (and superuser of our product suite), you will have the opportunity to deliver a consultative approach to ensuring each customer has achieved sustainable value from the Workhuman® solution.

Join our customer strategy team

Customer Success

This team works cross-functionally to ensure the overall customer experience with Workhuman is one full of pleasant surprise and delight. They are committed to working as primary points of contact throughout the customer’s lifecycle, ensuring they receive maximum value from our solution.

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Launch Success

Our launch success team works directly with customers to ensure they are led through the program goals definition, program design, configuration and adoption phases successfully in order to position the customer for success.

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Strategic Client Directors

Our strategic client directors are customer facing and liaise frequently with C- level employees within our accounts and our executive team. They strengthen strategic relationships and support further client development while maximizing growth potential for all managed accounts.

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So much more than just a paycheck.

Customer nurturance: We are very high touch and innovative in our customer relationships, and you are a critically important in tending those relationships as they blossom.

Top-notch clients: Maximize our product value for some of the most well- known brands in the world, including Dell, Intuit, Eaton, Cisco, P&G, LinkedIn, Bristol Meyers Squibb, and more.

Data has your back: Leverage case studies and findings from our Workhuman research team to showcase the real-world impact of product on real life humans.

Work/life balance: At Workhuman, we get it. And we pride ourselves in offering a supportive and flexible environment so you can balance the work you do with the life you live.

Sparkle at Workhuman:
SPARKLE stands for Supporting Pride, Awareness, Recognition & Knowledge: LGBTQIA + Employees and Allies. This group aims to support and an inclusive and open working environment for everyone by increasing awareness, understanding, and action.

Empowering parents to bring their authentic selves to work with resources and opportunities that support both their life and career journeys. This community often shares challenges and uses story-telling to build an excellent sense of connection amongst its members.

Live Green:
Advancing and modeling sustainable practices to protect our world.

Fostering a workplace and world that recognizes the immense value of diversity, equity, and inclusion.

Women & Allies at Workhuman:
This group aims to achieve a gender balanced world through actions, advocacy, transformational thought leadership and celebration of women globally.

Want to know more? See what kind of social impact Workhuman is having in our communities and world.

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