Customer Strategy

Helping customers leverage our products.

Whether it’s guiding our customers from implementation to launch or maintaining customer optimization through reinvestment in our solutions – our customer strategy team maximizes the efficacy of our product suite.

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Joining Workhuman presented a unique opportunity to apply all the skills I have honed throughout my career, and apply them to the aspirations and goals of the office of the CHRO.

Samar Sauerbi

Strategic Client Director

I love being able to help organizations across the world launch programs focused on gratitude and recognition in the workplace. Our customers are great to work with, in part because they are so excited to bring the Workhuman experience to their employees.

Nicholas Eng

Manager, Launch Success

Two women listening and smiling during a meeting.

Nurture and unlock maximum potential.

As a member of our customer strategy team (and superuser of our product suite), you will have the opportunity to deliver a consultative approach to ensuring each customer has achieved sustainable value from the Workhuman^® solution

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Customer Success

This team works cross-functionally to ensure the overall customer experience with Workhuman is one full of pleasant surprise and delight. They are committed to working as primary points of contact throughout the customer’s lifecycle, ensuring they receive maximum value from our solution.

Launch Success

Our launch success team works directly with customers to ensure they are led through the program goals definition, program design, configuration and adoption phases successfully in order to position the customer for success.

Strategic Client Directors

Our strategic client directors are customer facing and liaise frequently with C- level employees within our accounts and our executive team. They strengthen strategic relationships and support further client development while maximizing growth potential for all managed accounts.

A man presenting to a small group in a casual office setting.

A group of people having a meeting around an office table in a glass office.

So much more than just a paycheck.

Customer nurturance

We are very high touch and innovative in our customer relationships, and you are a critically important in tending those relationships as they blossom.

Data has your back

Leverage case studies and findings from our Workhuman research team to showcase the real-world impact of product on real life humans.

Top-notch clients

Maximize our product value for some of the most well-known brands in the world, including Dell, Intuit, Eaton, Cisco, LinkedIn, Bristol Meyers Squibb, and more.

Work/life balance

At Workhuman, we get it. And we pride ourselves in offering a supportive and flexible environment so you can balance the work you do with the life you live.

Customer Strategy

Nurture and unlock maximum potential.

So much more than just a paycheck.

Customer nurturance

Data has your back

Top-notch clients

Work/life balance

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