June 17, 2013

Globoforce Announces the Publication of The Crowdsourced Performance Review

Globoforce CEO Eric Mosley fixes the traditional performance review with an innovative crowdsourcing model SOUTHBOROUGH, Mass., and DUBLIN, Ireland – June 17, 2013 – Globoforce® (www.workhuman.com), a leading provider of social recognition solutions, today announced the publication of The Crowdsourced Performance Review: How to Use the Power of Social Recognition to Transform Employee Performance (McGraw-Hill Professional, Hardcover and eBook formats: $30, 272 pages.) The new book examines how crowdsourcing feedback can fix the traditional employee performance review, which is increasingly viewed as ineffective by employees, managers, and HR professionals. Unlike other business books that suggest eliminating the performance review entirely, The Crowdsourced Performance Review re-imagines the performance review system and proposes a new model, adding practices that keep pace with extraordinary changes in business thinking, social technologies, and workplace culture. The new model transforms the outdated, infrequent, and "one-size-fits-all" approach to the review process into a dynamic, collaborative system that embraces the wisdom of crowds. Instead of a one-time annual appraisal, managers and employees receive collective feedback and recognition from everyone in the company on an ongoing basis, powered by big data from social recognition systems. “The traditional performance review has not structurally changed in more than 40 years. Not acting on it now risks further employee malaise, disengagement, and underperformance,” said Eric Mosley, CEO of Globoforce. “Crowdsourcing has fundamentally changed the perception of value in the business world today. Applying this technology to performance reviews via social recognition gives HR and business leaders the data long sought to accurately measure true employee performance.”   Praise for The Crowdsourced Performance Review: "Eric Mosley revamps employee performance management in THE CROWDSOURCED PERFORMANCE REVIEW. His book describes the importance of employee passion and happiness as the best measurement for success." Tony Hsieh, New York Times bestselling author of Delivering Happiness and CEO of Zappos.com, Inc.   “Take advantage of the technology and data available to you and turn the dreaded performance review into a powerful force for decision-making and culture-building by using the methods outlined in this clear and clever guide." Daniel H. Pink, author of To Sell is Human and Drive   “Social technologies aren’t just changing how people interact, they’re fundamentally changing how businesses must engage with people inside and outside their organization. Mosley shows HR and business leaders why a “groundswell” approach for employee recognition is the key to driving better employee performance. This is one of the most innovative enterprise uses of crowdsourcing I’ve seen.” Charlene Li, founder of Altimeter Group, author of Open Leadership, and co-author of Groundswell   “THE CROWDSOURCED PERFORMANCE REVIEW should be at the top of every HR professionals reading list. It shows convincingly why the traditional performance review doesn’t work, and how social recognition is the key to a performance system that actually makes an impact." Kevin KruseForbes Leadership columnist and bestselling author of Employee Engagement 2.0   “As a pioneer in multirater feedback, I love Eric’s new application! Social media comes to visit the performance appraisal. Many minds can be better than one! Read this and find out how.” Marshall Goldsmith, author of New York Times bestsellers MOJO and What Got You Here Won’t Get You There   “Eric Mosley and Globoforce have a identified a significant trend impacting the future of employee performance and rewards and it’s called social recognition. It’s something I’ve seen for myself: recognition, when done well, has a profound impact on employee engagement and retention, which in turn drives business results.  Eric’s book is a must read for any HR leader who is seeking to capitalize on the next big transformation in employee engagement and rewards.” ~ Tom McMullen, Reward Practice Leader, Hay Group North America   “Social recognition is an important new way to extend employee feedback well beyond the traditional “manager-driven” appraisal process. Eric’s book can help readers understand the principles of social recognition and the emerging role it plays in continuous performance management.” ~ Josh Bersin, Principal and Founder, Bersin by Deloitte, Deloitte Consulting LLP   Purchase information and availability: The Crowdsourced Performance Review is now available (in Hardcover and eBook formats) at all major retailers, including AmazonBarnes & Noble, and Apple’s iBookstore. About Globoforce Globoforce is a leading provider of social recognition solutions, redefining how companies understand, manage, and motivate their employees. Innovative companies around the world use Globoforce’s cloud-based social recognition software to reveal the true performance and influence of every employee and strengthen company culture. With Globoforce, HR and business leaders can take a strategic approach to recognition programs that result in measurable benefits to the bottom line driven by increases in employee engagement, retention, and productivity. Globoforce is co-headquartered in Southborough, Massachusetts, and Dublin, Ireland. To learn more:

Contacts: Shweta Agarwal (508) 229-1541 Shweta.Agarwal@globoforce.com Andrew Palladino Media Connect (212) 715-1576 andrewp@finnpartners.com


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