Here’s a simple breakdown. Store items are priced on a model that lets us scale your global recognition program and keep reinvesting it back into the product, technology, e-commerce network and operation, and analytics and thought leadership. It also includes overheads plus the price of goods.
Our costs include the following: (i) the fully delivered costs incurred by us in procurement of goods from our vendors, and (ii) our continued investment in the redemption solution offering that includes, but is not limited to, store technology development, vendor integrations and management, procurement, fulfillment, and customer service.
Our teams work consistently to source merchandise, gift cards, experiences, and more at the absolute best costs to ensure strong value and to remain competitive with retail store options. Make sense?