February 17, 2021

Workhuman Releases Survey Highlighting Impact of the Pandemic on Employees

New Survey Shines Light on the Importance of Humanity in the Workplace Leading Up to Employee Appreciation Day 2021

Workhuman - pioneers of making the workplace more human - today released survey findings that uncover how recognition impacts employee retention and how companies can better support their employees. Based on responses from over 1,000 U.S. workers, the findings reveal that more than half of respondents want their employers to incorporate more human moments in the workplace. The survey results prove that business leaders cannot afford to leave humanity at the door, especially in 2021.

March 5 will mark Employee Appreciation Day, and the concept of making the workplace more human has never been more prevalent as the events of the last year took a toll on the global workforce. As remote work became more commonplace, and the lines between work and life blurred, human disconnection also increased. However, Workhuman found that recognition positively impacted performance, leading to increased productivity and even improving bottom lines in 2020 as employees experienced more pressure. The global brand’s insights have also shown that recognition in the workplace led to 2 times less turnover and increased both YoY performance and engagement.

The survey asked respondents to share how their employers showed recognition for them at work, the impact recognition (or lack thereof) had on their performance and whether these feelings had been influenced by the pandemic. Some of the high-level findings include:

Employers may not know how/when to offer recognition: More than half (56%) said their companies don’t celebrate Employee Appreciation Day and over 1/4 rarely or never deploy feedback surveys.
A little ‘thank you’ goes a long way: A majority (53.1%) said they’d like to see employers incorporate more human moments in the workplace by offering recognition for their hard work.
Appreciation from a peer and/or manager drives positive performance: Another 31% of employees say recognition directly impacts their motivation to succeed and nearly 1/4 saying it increased their productivity levels.
Women are unequally recognized in the pandemic workplace: Over ¼ of men stated they always receive thank yous, compared to less than 19% of women. Workhuman’s own data also found that women had greater monthly turnover rates during the pandemic than men.

When asked what humanity in the workplace looked like to them, 60.1% of respondents said offering a simple ‘thanks’ and gratitude, followed by celebrating accomplishments and milestones (44.6%) were key. A “thank you” from your boss and support for personal/professional moments were the top answers behind receiving a bonus when asked what could make employees feel more appreciated in the workplace.

Learn more about how Workhuman is helping to bring humanity to the workplace and supporting employers in ensuring their employees are recognized not just on Employee Appreciation Day, but every day, here.


Media Contact:

Cori Cagide


About Workhuman

As the world’s fastest-growing Social Recognition and Continuous Performance Management platform, we are unapologetic in our mission to make work more human. Through provocative workplace data and human insights that align and inspire the organization around a shared purpose, the Workhuman® Cloud gives companies what they need to achieve immediate and long-term tangible ROI by motivating and connecting every employee to perform the best work of their lives. Founded in 1999 and co-headquartered in Dublin, Ireland and Framingham, Massachusetts, Workhuman is used by more than 5 million humans in 170 countries. 

Survey Methodology

A national online survey of 1,009 US employed consumers, ages 18+ was conducted by Propeller Insights between February 2nd and February 4th, 2021. Respondents opted into an online database, from there, they were targeted based on demographics. To further confirm qualifications, respondents were asked to verify their information in the survey itself, self-identifying qualifications, with the maximum margin of sampling error was +/- 3 percentage points with a 95 percent level of confidence.


Press Contact

Jenna West
Public Relations

Press Releases

Related News

Team,  Over the years we’ve made many changes to how Workhuman operates, but none is harder than the one I’m sharing today. We’ve made the extremely difficult decision to reduce…

Read more

Workhuman's joint report with Gallup is cited in this Fast Company article, which advises business leaders to stay customer-obsessed, maximize ROI, and boost employee productivity if they want to accelerate…

Read more

Workhuman's March Human Workplace Index is cited in this WorkLife article, which explores how hybrid work has impacted women specifically, and the inequalities that still exist in the workplace.

Read more