The Total Economic Impact™ Of Workhuman

July 14, 2025

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HR leaders and their business partners are under pressure to deliver measurable results. Yet most recognition programs lack the visibility, ease of use, and data needed to make a real impact, let alone justify deeper investment.

If your recognition program isn’t improving retention, engagement, or performance, it’s falling short.

The good news? There’s a better way. And we have the numbers to show it.

Key Findings

To understand the potential financial impact of Workhuman^®, Forrester Consulting interviewed HR leaders at five global organizations to model the potential value of Workhuman for a composite enterprise of 50,000 employees.

The modeled results show that strategic, scalable recognition generated:

$55.5M in business benefits over three years
- $48.8M in savings from improved retention
- $6.8M saved through stronger new hire retention
80% program adoption by Year 3

Beyond cost savings, the study demonstrates how Workhuman’s approach to social recognition also drives performance, strengthens fairness, and makes appreciation a visible part of everyday work.

The real breakthrough? Companies partnering with Workhuman aren’t just investing in recognition; they’re leveraging it as a strategic performance and culture enabler, driven by data science and human connection.

What’s Inside the Study?

A financial model based on real customer input
What recognition strategies delivered the biggest impact
How recognition supports equity and global consistency
How analytics help HR leaders refine and scale recognition

Employee recognition isn’t just a nice-to-have; it’s a business-critical strategy. If you are looking to turn recognition into a measurable driver of retention and performance, this is the place to start.

Download the full Forrester TEI study and learn how a partnership with Workhuman has delivered real business impact for our customers.

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