Guest post by WorkHuman speaker Cy Wakeman on the Globoforce blog.
What surprised me most when I was promoted to a leadership position was how conventional HR practices are rarely based in psychology, especially since these practices affect something all employees have in common – the human condition. Instead of calling people up to greatness, I quickly observed that conventional HR leadership practices caused more drama and fueled entitlement.
Moving from a therapist to a leadership role in a major medical system, I dared to lead my team differently, according to my training in psychology. We became very well-known throughout the nation for incredible results and super-high engagement – and I assure you our circumstances were less than perfect. My approach was counterintuitive to most accepted HR wisdoms and my teams’ shared mantra was to “ditch the drama!”
Read the rest of this post on the Globoforce blog.