Globoforce Subprocessor List

 

Globoforce engages with different types of third parties and/or affiliates that may have access to personal data to assist with the delivery of services to our clients (“Subprocessors”). Please review the information on this page to learn more about the types of Subprocessors we work with, their identity, location and specific ways they contribute to providing the services on our behalf.

Please note that prior to engaging with any Subprocessor, Globoforce conducts a comprehensive review of each Subprocessor’s security, privacy and confidentiality practices and requires each Subprocessor to commit to written obligations regarding its data protection measures that are at least as stringent as those Globoforce is required to comply with its own clients.

 

Types of Subprocessors

Service Subprocessors:

The following table includes a comprehensive list of Service Subprocessors engaged by Globoforce, however, the exact Subprocessors used will vary by client depending on the type of the services selected and the geographic location of client employees:

Name

Purpose

Location

Employee Locations Covered

Allied

Fulfilment Partner

United States

Global

Birst

Advanced Reporting

United States

Global

Datatrade China and Hong Kong

Fulfilment Partner

China

Asia

Estafeta Mexicana

Fulfilment Partner

Mexico

Mexico

Global Rewards Solutions

Fulfilment Partner

Canada

Europe, Canada, US, Latin America, South America, and Asia

Kaltura

Video

United States

Global

Mail Order Solutions India

Fulfilment Partner

India

India

Procurement International

Fulfilment Partner

United Kingdom

Europe, Africa and Middle East

Rymax

Fulfilment Partner

United States

US and Canada

Sage Pay

Credit Card Processing

Europe

Global

Swift

Fulfilment Partner

United States

Global

 

Data Storage Subprocessors

The following table describes the legal entities engaged in the storage of personal data by Globoforce:

Name

Purpose

Location

Employee Locations Covered

NTT America, an NTT Communications Company

Hosting Partner

United States

Global

RagingWire Data Center, an NTT Communications Company

Data Center

United States

Global

Equinix

Disaster Recovery Center

Ireland

Global

Amazon Web Services

Cloud Service Provider

United States

Global

 

Globoforce Affiliate Subprocessors

The following table lists the Globoforce entities engaged in providing the services to our clients:

Entity Name

Entity Country

Globoforce Limited

Ireland

Globoforce Inc.

United States

 

Updates to Subprocessors List

As our business continues to grow and evolve, the Subprocessors we use may change. Globoforce undertakes to keep this list updated to enable our clients to stay informed of the subprocessing activities required to provide the services.

 

Subscribing to Updates

If you would like to receive notice directly from Globoforce of any updates to the Subprocessor lists above, please  send an email to privacy@globoforce.com with “Subprocessor Update Request” in the subject line, and your request to be added in the body of the email.

 

Objecting to New Subprocessors

An objection to a new Subprocessor can be made by downloading and completing the Objection Request Form found at this link and submitting it to privacy@globoforce.com with subject line “Subprocessor Objection”. Globoforce will promptly respond to and address reasonable objections in accordance with the terms of the agreement between the parties.