Employees have the right to a human workplace.

The future of work depends on it.

Making Work Human Book

The world is watching the leaders of today and tomorrow. And employees’ demand for a better way to work is greater than ever before. Companies thriving through these shifting uncertainties have realized the immense benefits of putting the human at the center of work. Because today’s employees have the right to a workplace where they’re respected, seen, appreciated, and heard.

Change isn’t coming – it’s here. The only question is: Will you be part of it?

Stories From Leading Companies

"...People are your company."
"People are not the most important resource in your company. People are your company. Eric Mosley and Derek Irvine don’t just believe this—they’ve led a powerful movement to help leaders build organizations that put people first. Their book isn’t just a compelling case for why to do it—it’s also a practical guide for how to do it"
— Adam Grant, New York Times bestselling author of "Originals and Give and Take", and host of the chart-topping TED podcast "WorkLife"
"The future of work is all about building... "
"The future of work is all about building strong, flexible teams and creating the frameworks and feedback loops for those teams to drive innovation. Eric and Derek make a compelling case for any company—whether a start-up or well-established business—to leverage a culture of gratitude and connection in a way that brings people together, improves performance, and delivers a better experience at work for all of us."
— Kat Cole, COO and president, North America at FOCUS Brands
"...shouldn’t humanity be a huge part of working life?"
"If work is such a huge part of human life, shouldn’t humanity be a huge part of working life? That’s the powerful case that Eric Mosley and Derek Irvine make in this essential book. By showing appreciation, communicating with empathy, and recognizing people’s achievements, business leaders can build an enterprise that combines profit and purpose."
— Daniel H. Pink, New York Times bestselling author of "When" and "Drive"
"Welcome to the new world of work."
"Welcome to the new world of work. In this relentlessly practical book, Eric and Derek provide a disruptive blueprint for revolutionizing the culture of your workplace by making it more human. If you care about getting your team to reach its full potential, this is a must read."
— Ozan Varol - law professor at Lewis & Clark Law School and author of "Think Like a Rocket Scientist"
"A life-changing book!"
"A life-changing book! The research is clear: gratitude is contagious and meaning is created, which means that if we want the best out of one another, we need to figure out how to treat each other like humans. 'Making Work Human' is all about HOW you can bring more optimism and meaning to your team, family and life."
— Michelle Gielan, positive psychology researcher and bestselling author of "Broadcasting Happiness"
"Caring for your employees as well as your customers..."
“Caring for your employees, as well as your customers, will translate into business success. 'Making Work Human' shows the power of gratitude and human connection.”
— Tony Hsieh, NY Times bestselling author of "Delivering Happiness," and CEO of Zappos.com, Inc.
"Powered by an incredible depth..."
“Powered by an incredible depth and breadth of research and case studies, this book is a call to action to every leader to invest in a human-centered culture rooted in gratitude, kindness, openness, and mutual trust. But it goes a step further and shares tangible suggestions for how leaders can do this right away, making it an invaluable must-read.”
— Nataly Kogan, Creator of the Happier Method and Happier@Work
"...advice to help leaders foster a more positive culture."
“'Making Work Human' packages research and practical advice to help leaders foster a more positive culture. The strategies outlined in the book can help drive more sustainable performance and well-being.”
— Christine Porath, professor of management at Georgetown University and author of "Mastering Civility"
"...proven strategies that help people and businesses thrive."
“The concepts Eric and Derek set forth in 'Making Work Human' are both wonderfully simple and groundbreaking. While many leaders espouse the importance of humanity at work, Eric and Derek are the first to offer concrete, proven strategies that help people and businesses thrive. They challenge each of us to reframe the employer-employee dynamic in order to pave the way for a healthier, more productive, and sustainable future.”
— Cy Wakeman, international keynote speaker, drama researcher, and New York Times bestselling author
"...this charter is about helping people be better."
“I’ve long thought we can make work better by making work about people. The Workhuman Charter of Workplace Rights champions that notion by challenging workplaces to become more responsive to human needs, but it goes beyond that. This charter isn’t about helping people work better for the benefit of business; this charter is about helping people be better. For the benefit of society. Smart organizations know business performance will follow; if you do the right things, the right things will happen. But truly great organizations understand we exist for more. We have the power to change the world, and we can start by changing work.”
— Jason Averbook, CEO and co-founder of Leapgen
PREVIEW

Chapter 1: HUMANS AT WORK

Disruption Everywhere

Business is changing at a speed that was inconceivable a generation ago. A brief review of the most significant challenges points to why the human enterprise is coming to the forefront of organizational cultures.

Disruption has spread into every industry, enabling tiny start-ups to threaten large enterprises. The disruption might be a new technology, a new business model, innovative practices, or even a new customer experience. Disruptive companies are not necessarily more human, as the public embarrassments of companies like Uber demonstrate, but they force competitors to become more innovative and agile, and that can only be done by motivated employees.

The ever-increasing pace of change requires every organization to adapt quickly to new surroundings. This includes the exponential growth of mobile devices and the billions of sensors collectively called the internet of things, the unmeasurable growth of data storage and processing in the cloud, the acceleration of climate change, and the increasing mobility of people (and their skills). The effect on organizations is that they have to reconfigure to change as fast as change itself.

Hypercompetition is created by a global marketplace, technology transfer, and the power of data management to minimize costs. The dislocations created by hypercompetition are evident in the worldwide political and social reaction to it, from new trade barriers and agreements to legal regulation of internet giants like Facebook and Google.

Information is becoming a commodity. Search engines and infinite data storage mean that more than 4 billion people with internet access can acquire information, whether that’s the price of corn, a CEO’s salary, or the recipient of the Nobel Prize for Literature in 1995.A recruiter can find radiation technologists in Denver, and her candidates can check which hospitals are rated best by their employees. Useful information is so abundant and inexpensive to acquire, that it is effectively a commodity. That means the value of information is more a factor of what you do with it than how much you pay to acquire it. What matters is asking the right questions and discovering the right relationships among data points.

For a full preview of this chapter

Listen to the authors during Workhuman Live Online!

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Making Work Human

Eric Mosley and Derek Irvine built Workhuman with a simple premise: that giving and receiving gratitude would improve performance in any business. Today, that premise has become a global movement and community of people, purpose, and passion behind bringing more humanity to the workplace. And now, they’ve written the book on it – a call for a more human workplace that springs from a vision of a better way of doing business, a better society, and a better world.

Making Work Human Book

The difference is in the data.

1 in 4 workers has felt discriminated against in their career.
1 in 4 workers has felt discriminated against in their career.
 Only 66% of workers feel they’re paid fairly.
Only 66% of workers feel they’re paid fairly.
 54% of workers  have experienced burnout.
54% of workers have experienced burnout.
When employees receive recognition, they’re 2x as likely to feel a sense of belonging at work.
When employees receive recognition, they’re 2x as likely to feel a sense of belonging at work.
Meaningful work is the #1 most important factor in employees’ careers.
Meaningful work is the #1 most important factor in employees’ careers.
Workers who have weekly check-ins with their managers are 5x less likely to be disengaged.
Workers who have weekly check-ins with their managers are 5x less likely to be disengaged.

*Based on Workhuman research