On the Blog

17
Feb

Trust: The New Currency in the Digital Age

Building trust may be the decisive factor for success in business management in the future, in HR as well as in sales. Trust constructs are shifting from personal/in person relationships to digital connections and, this alone, is creating a new dynamic environment which may inspire insecurity, fear and suspicion from many.
27
Jan

The Employee Experience is the Future of Work: 10 HR Trends for 2017

In 2016, I wrote about the transformation happening in human resources and I called it the “Consumerization of HR,” referring to how companies create a social, mobile, and consumer-style experience for employees. Now, as we enter 2017, the next journey for HR leaders will be to apply a consumer and a digital lens to the HR function creating an employee experience that mirrors their best customer experience.
18
Nov

Eric Mosley: How to Make the Workplace More Human

I spoke to Eric Mosley, the CEO and cofounder of Globoforce, about why employees want more regular feedback instead of annual reviews, why we need to start treating employees as people and not “human capital,” how to maximize the human experience, his predictions on the future of work and his best advice to you.
16
Sep

3 Ways to Make Work More Human

Why do we WorkHuman? Simple – how else could we possibly work? We are human, after all. And yet, our workplaces or work experiences often aren’t structured to honor, support or encourage the very humanity we bring to the office.
23
Jun

Happy Office, Happy Life?

In an era of viral negativity where clashing political candidates and nameless cyber bullies rule the web, conversations about positivity and happiness seem few and far between. Americans are working harder than ever and continually finding themselves more and more stressed out.
19
May

Highlights from the 2016 WorkHuman Conference

Last week I had the distinct pleasure of attending WorkHuman 2016, hosted by Globoforce in Orlando, FL. The conference – in its second year – was action-packed, engaging, and fun. While there were many exciting, fun activities, speeches, and breakout sessions, I would be remiss if I didn’t address my favorite part: experiencing Michael J. Fox.
18
May

Leading Change in a WorkHuman Way

A week ago today, I was at the WorkHuman Conference, hosted by Globoforce. Today, as I was facilitating a workshop on Leading Innovation and Change, I was still basking in conference afterglow. Workhuman was packed with insights with some of today’s best thought leaders.
17
May

Working Human: After All, What’s the Alternative?

Over the course of three days, we heard from educators, researchers, business leaders, and human resource officers who presented on a wide range of approaches to the goal of having a more “human” workplace. The thing is, it sounds great—by all means, human workplaces for everyone! The alternative is a nightmare, right? But what is this human business really all about?
12
May

Bureaucracy Must Die (And Here’s Why)

I’ve been researching and writing about the WorkHuman conference speakers for many months now. And I’ve always been fascinated with Gary Hamel’s title—iconoclastic business thinker. The word iconoclastic means, “characterized by attack on cherished beliefs or institutions.” After seeing Gary deliver the closing keynote on Wednesday, I think the word attack is spot on!
12
May

7 Recognition Tips

We know that everyone likes to feel appreciated. But how can you ensure you’re getting the most from your recognition program? Here are a few tips Traci Pesch shared to make your “thank you” extra powerful.
12
May

Agile Leadership for the Human Workplace

Agile workplaces give us the freedom to choose where and how we work. At KPMG Australia, space is shared, not owned. They even have an Everyone Agile Policy that states, “Agile work focuses on performance and outcomes rather than presenteeism, embraces innovation rather than bureaucracy, and creates trust-based relationships rather than hierarchies.” And get this, there are no offices in their building!
11
May

Generation Everyone: WorkHuman for the World

In HR and the business world, we've been so focused on how generations should be treated differently, that we’ve missed the universal truth – our need to feel socially connected and appreciated. In Wednesday's WorkHuman for the World session, Brenda Pohlman, senior recognition strategist at Globoforce, shared some common generational myths and stereotypes.
11
May

Hello? Hello? Is This Thing On?

Did you know that companies using multiple employee listening methods have 24% higher organizational performance than average? Echoing Eric Mosley’s thoughts on re-imagining performance management, Duke Daehling from IBM’s Smarter Workforce shared tips for tapping into employee voice in the last WorkHuman for Your Company session on Wednesday.
11
May

3 Fundamentals of Civility

What is the true cost in incivility in the workplace? And how do we turn toxic workplace culture into a positive, enriching environment? Those were some of the questions that Christine Porath, associate professor at Georgetown University’s McDonough School of Business, addressed in her concurrent session on Wednesday.
11
May

Building a Dream Team

What can HR and business leaders learn from the world of sports? Lots—according to Don Yaeger, inspirational speaker, writer, and longtime associate editor of Sports Illustrated. In the third WorkHuman for Your Company session on Wednesday, Don shared findings from his in-depth study of 110 sports teams. What he found is that great teams have one thing in common—they are all hyper-focused on culture.
11
May

The Rise of the LeaderMom

“You can have it all!” Or can you? For Catherine Flavin of Thrive Leadership, the question is simplistic and shortsighted. For the truth is, integrating work and family is difficult, complicated … but ultimately worth it. And some do it better than others.